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A MUST NEED FOR EVERY STORE! Not only does this app have everything and more that you need but their team is amazing literally responded to my question in 5 min and not only did they respond but they went ahead and fixed the issue I had for me! 10/10
After deleting their app (after years of using it), their Reward widget (part of their Review app) is still visible on our website and we cannot remove it. More than a week after we and Shopify's support team has contacted them, they have still not sorted it out - apart from emailing us a couple of times to let us know they have passed it on to the correct department. Very poor customer service. Will never use Stamped again for this reason alone!
Hi there XBODY team,
We're sorry to see you go, and I can see that we are working with you now to ensure the widgets are properly removed.
We've recently moved to a new support ticketing software to avoid these issues in the future and we have adjusted our team's schedules in order to provide more comprehensive coverage over weekends and holidays.
The recent surge in request volume has certainly been a challenge, but we're growing our small team in the new year to ensure our merchants get the support they need.
Thanks for your understanding.
Great app and easy to use, support is also excellent.
Had a request for my site, they fixed what I needed the same day.
I recommend!
Thanks for the feedback!
So far very good. Works, Fast support ------------------------------------------------------------
works great
Thanks From,
www.uptownmale.com
Men's Modern Clothing Boutique
I used the app for reviews from my influencers. I haven't had it for long but so far it's been good.
The app and the layout are very user friendly. The support is extremely helpful and are helping me through the process of learning how everything works. The app is great and the support is phenomenal! I highly recommend this app for anyone looking for a great review app that has world class support! A huge shout out to Ashok and his fellow team as they are amazing!
I've been using this app for a few months now and I really enjoy it. I contacted support to sort out a few things and Martin helped with it. He provided great customer service and I really recommend this app to all.
Love this app for helping with getting customer reviews. It has increased the amount of reviews my store is now getting because of the emails sent.
Amazing App, helped improve our google shopping ROAS as well as conversion rate on product page! Thanks
Hi there,
Thank you for your review and kind words!
We're glad to hear that Stamped.io has helped to increase both your reviews and sales conversions, and we're so happy that you're loving our app!
Thank you for your continued support as well :)