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buena aplicacion para hcer riviews completo
We've had the app running for a few weeks now, we've got the suite version including the rewards app too. Both were quick and easy to set up, especially with Stamped doing most of the work. They took care of some customisation we needed for us too.
Results so far are great, we're getting reviews in faster that include extra beneficial content for other customers to see and help with their purchases too.
Hey Skippers Pet Products,
Thank you for your kind review!
We're glad that you're liking our Reviews and Rewards app!
We hope that you'll enjoy using Stamped.io to increase social proof and customer retention, and drive sales :)
The app itself is great and easy to use. The support is outstanding. Whenever I've had a question or needed something customized, they are quick to respond and help.
This App is amazing also the Support members :D
They helped me very good and very fast. Also the Custom changes i can make are very helpful.
Hello Medicus Artium,
Thank you for your kind review!
We're glad that you're liking our app and support, and we hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)
The support staff answered a technical question lickety-split!! Fixed the issue in less than 10 minutes. If the rest of the integration and usage goes this well - I have no reason to give less than the stars I have...
UPDATE - 9/18/2023
It appears that my initial review requires revision.
A week before this update, the connectivity between Meta and Stamped was somehow damaged. I opened a ticket and have heard nothing since then. The issue revolves around "Social Push," where we are supposed to be able to link a Facebook Page to the Reviews and have them automate publishing.
That being said, since they never reached back out to me offering any guidance on when the fix will be implemented, what the status of of the engineers who are supposed to be working on it, nor does their own "Status Page" indicate there are any current issues - I have revised this due to lack of communication on their end which requires me to prompt getting information from them.
Very poor communication path at this time and I took off 2 stars for it.
If it changes, perhaps I will change this review. Until then it stands.
I like this app. I just migrated my site from wordpress to shopify and the developers helped me do that.
I also like that I can customize the look with my website.
They helped me with an glitches I was having on my site when my reviews weren't showing up properly. I also like that they integrate with many other apps that let you add features from review apps.
So I'm happy so far.
It's impossible to get support after just over 4 weeks of following up every other days... We have migrated from Magento 2 on Stamped.io to Shopify Plus and all our points are screwed up, new Shopify orders doesn't add to Customer account, the widget is not showing, etc. etc. I could go for hours.
Hello Neon Buddha,
Thank you for your review and feedback.
Our support team has been getting in touch to ensure that the customer data and reviews are correctly migrated over, along with the widgets showing up well in your store.
Please do let us know through email should you require any further assistance with the setup, our support team is available 24/7 to assist you with enquires :)
Great customer service. The support team helped greatly with review migration from our Magento storefront > Shopify.
We resolved an issue for a customer and subsequently attempted to remove their review. However, it's still visible on our page even after three days, which is impacting our business. Attempts to reach the Stamped team via the chatbot have been unproductive, leaving me frustrated by the app's slow update times and the persistence of reviews we've chosen to delete. It's disheartening, considering the years spent gathering positive feedback, to think about removing the app over this.
Hi there Perfume Shark Team,
Thank you for bringing this to our attention.
It looks like Niran from our Support team was able to help you solve this within 24hrs of your reporting it. We're happy to see this is now resolved and hope you will consider updating your review.
We appreciate your feedback, and we are committed to ensuring that your experience with Stamped.io is smooth. If you have any additional questions or need further assistance, feel free to reach out to us at support@stamped.io.
Your partners in success,
All of us at Stamped
Sehr schöne App. Bin sehr zufrieden. Steigt vertrauen und Besucherzahl. Einfache Installation. Sieht super
Hi there,
Thank you for your review and kind words!
We are really glad to hear that you love Stamped.io as we hope you'll have a great time collecting reviews with our app :D