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Love this app, does what it says. Which the plans were a little more reasonable though. Some functions require big plans.
The interface is lacking and left me confused on a few occasions. However, the customer support is top notch and with their help I am happy with the product. However, I wish it was easier to further customize the branding of emails.
love this app, great support chat but only downside is it is not compatible with the variant app I am using. other than that love the look & feel + features of it.
This app is not bad, however, it is riddled with WAY too many options and is unorganized (not great UI). The help button from within the app does not work. It is also annoying to see UPGRADE all the time, everywhere. Would prefer something much more minimalistic and straightforward, not needing to hunt around everywhere for a million options. UPDATE: Pretty good support from Arjun, decided to upgrade this review.
Hi Gabi + Skin team,
Thank you for your valuable feedback on your experience with Stamped. We appreciate your review and understand your concerns regarding the number of options and the organization of the user interface. We take feedback like yours seriously, and we consider it as valuable input for future improvements.
We want to assure you that we are actively working on addressing these concerns and are treating them as feature requests. Our aim is to streamline the app's interface, making it more minimalistic and straightforward, while still providing the necessary functionality to meet our users' needs. We appreciate your patience as we continue to make enhancements to improve the overall user experience.
We apologize for the issue you encountered with the help button within the app. Rest assured, we have resolved this issue, and you should now be able to access help and support seamlessly from within the app.
Regarding the frequent display of upgrade prompts, we understand your frustration, and we are actively optimizing the frequency to provide a better balance and a less intrusive experience for our users.
We're glad to hear that you received good support from Arjun, and we appreciate your decision to upgrade your review. If you have any further suggestions or feedback, please don't hesitate to reach out. Your input is valuable to us as we continue to enhance and improve the app.
Thank you for your continued support and for choosing Stamped.
So far so good, only problem is that the widgets take some time for them to show up...
I just downloaded the app. Very easy to use and I am looking forward to seeing how it works with my customers!
Hey there,
Thank you for your kind review and for installing Stamped.io!
We're glad that you're liking our app, and we hope that you'll have a great time with Stamped.io while generating reviews for your store :)
While I have had issues with this app, the customer service is awesome. They work really hard to solve your problem. I find the app easy to use.
Hi there Pointelles team!
Thank you for taking the time to review Stamped! We appreciate your feedback and are glad to hear that you find our customer service awesome. Resolving any issues you encounter is our top priority, and our team works diligently to provide effective solutions.
We understand that you've experienced some difficulties with the app, and we apologize for any inconvenience caused. Your feedback helps us improve, and we're committed to addressing any issues to ensure a smoother experience for you.
On a positive note, we're glad to hear that you find the app easy to use. We strive to create a user-friendly interface that simplifies the review process for you and your customers.
If you have any further concerns or need assistance, please reach out to us. We're here to help and ensure that your experience with Stamped is nothing short of exceptional.
Thank you again for your feedback and for choosing Stamped!
I found it tricky to install this app. But once I managed to install it, Tommy was great helping me to iron out any little problems.
Would recommend.
Really Good app, no complaints
We had some problems with installation but received help from Lovell and the issue was handled right away. App working great now!