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Customer service are always super helpful and quick to respond! Every time we have needed to reach out to them, they have always done their best to resolve our issue.
This app works really well with Shopify Reviews, my only gripe is that you have to manage the reviews in 2 locations IF you disable auto publishing. It's a little pricier than some other review apps (but you don't mind when it works as described and continues to improve, whjich this does!) but far cheaper than certain other review apps.
Thank you for a great review program, it's easy to use and customize. The support is amazing, happy customer here.
Great support from Arjun! Appreciate the fast and efficient service during BFCM. Highly recommend.
Hello Deeto team,
Thank you for the glowing review! We're delighted that Arjun provided you with efficient support during the busy BFCM period. Your recommendation means a lot to us, and we're here to ensure continued excellent service whenever you need us.
Your partners in success, all of us at Stamped.
App works great and has a lot of features. We use the basic paid plan and are totally happy with it. The support ist outstanding and helped us with every problem within 1 or 2 days. Totally recommend!
Hey Matcha Magic,
Thank you for your review and kind words :)
We are glad to hear that you are loving Stamped.io and its features.
We'll be sure to forward your compliments to the support team, and we hope you'll have a great time with us collecting UGCs for your business :)
I used this app to be able to get all the reviews for our different products and coffees. Customer service is awesome! And the app is easy to use!
Update: Stamped.io's Support team was performing very slow and inaccurate but I think they have fixed this issue.
Other than I love it and I purchased a yearly plan.
Thank you all. It used to be great with a very fast responding support team.
Now, the support team responds very late with inadequate responses.
Please fix this issue.
thank you
Hi Loomia team,
I do apologize for any delays you have experienced with our support recently. We're expanding the team to ensure the service levels you have come to expect are preserved!
I see that currently we have resolved all of your existing support tickets, if there is anything outstanding, or our response didn't solve your request please let us know!
I will reach out to you separately to make sure you can flag anything urgent in the future with me directly.
It made setting up my shopify store more professional. I really appreciate it and i will recommend it to others.
Thank you.
It is a very good app from the technical point of view. I had an administrative glitch that resulted in temporary double charging but the App's customer support worked with Shopify to get double payments refunded.
Good app and good customer service!
Hello there,
Thank you for the feedback!
Our developers have checked and realized that there was 2 accounts being billed for another duplicated store, this usually happens when there’s a additional account signed up separately before installing the Shopify app.
We were able to locate the duplicated account and have issued you a full refund for you.
Our apologies for the inconvenience caused.
If there’s anything else we can help with please do let us know at hello@stamped.io and we’ll assists swiftly.
This is a great tool for anyone with an e-commerce shop! With so many things to do it's hard to keep track of every customer's order. This add-on can be scheduled to send an email for a review after a chosen time period. You want to make sure your customer has had a chance to use the item in order to review and you won't always have the time to go through your customer list and determine which one should get a request for a review. This cuts out the guess work and handles the emailing as well. I set a time of 2 weeks after purchase to send a request for a review. So far, so good.