レビュー (6,401)

総合評価
4.7
評価レベルごとの件数
  • 評価の91%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2023年12月27日

Extremely fast and productive support. They understood and solved my issue in no time with almost 0 input from me. Completely recommend

LaPerna
ルーマニア
アプリの使用期間:7ヶ月
Stamped.ioが返信しました 2024年1月3日

Hello LaPerna Team,

Thank you for your five-star review! We're thrilled to hear about your positive experience with our support team. It's great to know that our team swiftly understood and resolved your issue with such efficiency, requiring minimal input from your end.

Your recommendation means a lot to us, and we're committed to delivering top-notch support and swift solutions for all your needs.

Your partners in success,
All of us at Stamped

2024年3月18日

The customer support is very responsive and helpful. They've resolved quickly all of our issues, being eager to assist day-to-day. Would recommend the app!

Capucinne SI
スロベニア
アプリの使用期間:約2ヶ月
2023年12月1日

I do not recommend. Complicated UI which sends me all over the place. Slows my website down with excessive javascript. Takes a while to load and save when trying to make changes. UX is dated (review requests etc).

REEN Jiu Jitsu
イギリス
アプリの使用期間:7ヶ月
Stamped.ioが返信しました 2023年12月4日

Hello REEN Jiu Jistsu Team,

We regret to hear about the challenges you've encountered while using our platform. We value your feedback and apologize for any inconvenience caused by the complexities of our user interface and the impact on your website's performance.

We're committed to ensuring a smoother experience for our users and are actively optimizing our platform to improve loading times and streamline the process of making changes. In the meantime, please reach out to our support team for assistance. We haven't seen any recent support tickets with you, and we'd love the chance to help you out!

Your insights regarding the user experience, particularly with review requests, are appreciated and will be considered as we continue to refine and update our features. We understand the importance of a modern and efficient interface and are dedicated to making improvements in this regard.

Thank you for sharing your experience. If you have any specific suggestions or further feedback, please feel free to reach out. We're here to assist and improve your experience.

Your partners in success,
All of us at Stamped.

2023年10月28日

Customer service has gone completely downhill from when we first started using this app. We've been facing several bugs and glitches related to star badges or the main reviews widget not loading. Customer support rep either claims its downtime with Stamped, or that they've fixed the issue, or that there is no issue.

We've attempted to ask for review exports with our images multiple times which customer support was unable to understand and kept dodging the question to keep us with them.

Casa Di Lumo
カナダ
アプリの使用期間:7ヶ月
Stamped.ioが返信しました 2023年11月1日

Hello Casa Di Lumo team,

Thank you for sharing your recent experiences with us. We understand that you've encountered some challenges with our service, particularly during a recent outage.

We sincerely apologize for any inconvenience you may have faced. We aim to provide a seamless experience, and your feedback helps us to continually improve.

During the mentioned outage, there was indeed a disruption in our service, which affected various aspects of our widgets. Our team acted promptly to address this issue and restore normal functionality. We value your business and understand the frustration that such incidents can cause.

Please know that we are committed to enhancing your experience with Stamped and are here to assist you. If you have any more questions, need further support, or wish to discuss any specific issues, please feel free to reach out to us.

Your satisfaction is important to us, and we appreciate your business. We hope to continue serving your needs and delivering the service you expect.

Your partners in success, All of us at Stamped

2024年1月18日

Finally a tech company that provides ACTUAL customer support! THANK YOU Vi for your help.

Sleepybelly
オーストラリア
アプリの使用期間:約2年
2024年3月5日

I am very pleased with the top notch and impeccable service that my support team specialist James provided me with.He responded to my emails right away and was very eager to help.My issues we're resolved quickly!James was very professional and knowledgeable!

B-SETAPARTBOUTIQUE LLC
アメリカ合衆国
アプリの使用期間:2ヶ月
2023年11月8日

Simple, easy to use, and support is always quick to solve your problems.

NOOMA Wholesale
アメリカ合衆国
アプリの使用期間:約4年
2023年10月28日

The support was very kind and heartwarming. They did their best to support me throughout. It's the perfect support.

HARU DESIGN official
日本
アプリの使用期間:2年以上
Stamped.ioが返信しました 2023年11月1日

Hello Haru Design team,

Thank you for taking the time to leave a 5-star review! We're thrilled to hear about your positive experience with our support team. Providing the best assistance is what we aim for, and it's great to know we've achieved that in your case.

If you ever have more questions or need further assistance, please feel free to reach out. We're here to help you make the most of our services.

Thanks again for your kind words and for choosing us!

Your partners in success,
All of us at Stamped

2024年2月20日

Awesome support, would recommend.

Santosa
ニュージーランド
アプリの使用期間:7年弱
2024年4月10日

Customer service for this app was great. Elvis was quick and helpful with his responses and sorted any problems I had in no time at all.

Eternal Coffee Daze
イギリス
アプリの使用期間:14日