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Struggling with the rate badge installation in our website, I reached out for support. Niran responded incredibly well and solved the matter in a day after I sent the request. Outstanding customer service!!
So far I really like Stamped. It came recommended to me. I use their free plan, and it's still very useful. Adds a lot of production value to my store. And their customer support is 1 on 1, very attentive, and able to customize certain things completely for free.
There was an issue with my app updating and my reviews showing and James replied quickly and clearly. He fixed the problem for me and i really appreciate his customer service. I definitely recommend this app for all your reviews.
I've been with stamped.io for about 2 years now and everything has ran very smooth. Great app!
Such a great review app, and their customer service is the best!
Very good support team
Had an issue with stars and reviews not showing when I changed themes, and Vi was so helpful in fixing the problem for me. Within a few hours it was all sorted. Thank you so much, would highly recommend!
服务是非常耐心以及详细的,对工作非常具有帮助,强烈推荐。
We cannot recommend this app and really miss the old Shopify Review app just because of how easy it was to use. This Stamped Review app is extremely slow, super glitchy and we seem to have to contact support often because of something popping up and not working. I will say they do respond to customer service in a reasonable time and get our issues resolved but I don't feel so many issues should be happening this often. We are just not happy with the sluggish performance and always dealing with issues with reviews either not posting, how you cannot block or now even delete consistent spam reviews, the sluggish load times which have improved a little recently, not showing a "Thank You" so your customer knows the review went through like we are dealing with now, etc. We are just getting tired of the constant issues we are experiencing with this app and having to reach out to support. If we find things improve we are happy to change our review but so far not so good I'm sorry to say.
Use this app if you want to get sued for being out of compliance with American ADA WCAG accessibility issues.
They don't care about you or your business and it shows because they don't do anything about it.