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It seems pretty good at first pass... a little bit complicated to customize everything when working through the helper, for instance, I have to go through the whole process to skip to the section I abandoned. I like the scheduling function and notifications.
its functions are pretty good but the UI is kind of hard to use. Please put a little more effort on the UI & UX
Amazing customer service! Always get a helpful response within a max of 30 min. The only thing that could be sped up a tad would be how quickly the review emails are sent out. they seem to go through a server and not directly to the customer so there is quite a long delay in sending the review email and the customer receiving it. Otherwise super happy with this app and the incredibly helpful team behind it
I like the app. Unfortunately, I can't use it's default payment gateway for my products. Otherwise, it reallly is a great application.
Hello there!
Thank you for your review :)
Stamped.io isn't restricted to any payment gateways, there are actually no restrictions at all :)
You can use our app on your storefront regardless of the payment gateway you use.
If you need any help with the installation, our support team can assists you with it! Simply contact us at hello@stamped.io, and we'll be here 7 days a week :)
Thank you!
Have only had the app for a week. Customisations need a developer but the basic features are great and so is the customer service after installation.
Hey Tiny Tones,
Thank you for your kind review :)
We're glad to hear that you're liking our features and customer support.
We do have basic customization options on the app which will cover most of our users' needs, but any advanced customizations will require some CSS coding knowledge.
We hope that you'll have a great time collecting reviews with us :)
So far so good - this seems like a great feature so far. The app. dev. do their best at helping out. I wish I could call however. It can be a little frustrating not being able to call but most apps are like that.
I like this app. I feel like there are a few technical issues with loading, layout and functionality. That is the only reason I didn't give it 5 stars. I would like to see more user friendly version. However, I am pleased and happy with it and the customer service is great.
Hello there,
Thank you for your kind review and feedback :)
For load time, we strictly monitor the load time of our app to ensure optimal performance and a load time of 1-2 seconds.
Regarding the queries you have regarding the layout and functions, it seems that our support team has assisted with your queries, but please do not hesitate to let us know if there is anything else we can assist with.
We hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)
I took a while to set up, but it has incredible free features which are super valuable for smaller stores
Too early to give 5 stars (one week using app) but so far so good. Customer service has been great, prompt and productive. Was able to reach out to previous customers who placed orders and received 16 reviews in one night. If things continue like this I'd give it 5 stars.
Hey there,
Thank you for your kind review and for installing our app, we're glad you're liking it!
Our support team is always happy to be of assistance to our users, and yes, the importing of history orders is definitely a great way to kickstart your review collection!
We're looking forward to hearing your updated review of Stamped.io and we hope that you'll enjoy utilizing our app :)
So far so good! Stamped helped me get reviews from my former customers by emailing them a branded email and their customer service is great. The platform is really customizable too and easy to use. Some trouble importing from excel but they helped with that.
Hello there,
Thank you for your review and kind words!
We're glad to hear that Stamped.io is helping to gather reviews easily from your past customers for your store, we hope that you'll love Stamped.io even more when you see how easy it is to request and collect reviews with us!
We hear your feedback regarding our reviews import process as well.
As we know how precious the reviews are to our users, the import format has to be stringent to ensure that the data is well transferred and displayed accordingly.
We will take this back to see how we can further improve on the process for our users.
Thank you :)