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We recently upgraded to this app, and it is great. The upgraded was foster because the offerings were great and would make it easier for us to capture reviews. Ivan one of the Stamped members was helpful, very prompt in his reply and making sure our integration was done correctly. I definitely would recommend getting this app if you want the customer to able to review products within the email, send notifications/reminders to customers and more.
Great app! Very easy to set up and it works perfectly with the orders automatically. We are getting many more reviews since we started using it. Highly recommended!
Update (08/31/17): Very happy with the app and the results have been fantastic. The main reason for the update is the customer service. I needed help with some issues I was having on my end, and Rachelle was just amazing. After many emails back and forth, she went above and beyond to help me solve the problem and understand how everything works. Rachelle, you rock!!! :) Thank you!
Great app, easy to install and use, and so far support have been excellent as well! Can definitely see how this will be powerful app
The customer service from this app is appalling. Google reviews feature didn't work despite paying for the upgrade and attempts to get it fixed came with no effective response. Also be careful when changing up and down plans, they don't give you the remainder of your month, instead they charge you straight away, very dodgy.
Hi there Comfort Cards team,
I've reached out to you on the ticket you have open regarding Google Reviews, and we'll be upgrading you to the correct plan free of charge for the next three months!
We are always happy to adjust your invoice to account for any plan changes in the future so please don't hesitate to ask. The Google Reviews can take some initial configuration and we're already working on that with you in your ticket.
Thank you for your review as it hold us accountable to high standards we set for our support. We're expanding our team to keep up with the rising demand from our merchants. We want to ensure all of our merchants get the swift service they are accustomed to at Stamped.
I use this app for 6 of my shopify stores and had a small problem with setting up my last store. I contacted support via email and they got back to me within 5 minutes and had my problem resolved 15 minutes later. Great app that does everything you could possibly need for reviews and a great support team to back it up.
So far so good. It was easy to install (a MUST!) and appears to work as designed. At this point, I would recommend.
Great app! inerface is great! although I do think that a "best review" "worst review" feature makes a better user experience
Hey MDNA Skin,
Thank you for your review and kind words!
We hear your feedback as well and will pass this on to the team for their consideration.
We hope you'll have a great time collecting reviews with us!
THe best, Effective and easy to use. Does what it says it does. You don't have to do anything once installed.
We are very happy with this app. The setup was quick and easy and the interface is very self-explanatory. In case of problems, the support is incredibly quick and reliable. We can highly recommend Stamped.io!
I used this app to get honest opinions from our customers. It's easy to navigate and perfect for any online business. I enjoyed everything that this app offers.