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AMAZING and FAST customer service from Tommy and the team, way above and beyond. Has all the features you'd want, with triggers from AfterShip so you time the request perfectly. I spent ages researching the best tool and can honestly say, this looked the best initially, and now I'm a customer my decision has been ratified!
Really great customer service, quick replies and have managed to fix anything I have asked for :)
Would definitely recommend!
I had a question about the functionality of the app. The support was fast and awesome. They even did the change for me so just recommend this app.
I added this app to catch customer reviews. It is very easy to install, their support is very responsive.
Hey Qahwak,
Thank you for your kind review :)
We hope that you'll have a great time collecting reviews with Stamped.io!
This review app has been helpful for our store so far. We're generating regular reviews with it. Unfortunately, it's quite locked down for the free version, and you only get a few email review requests before you "hit your free limit." We just upgraded to a paid version soon to unlock customer photos, a higher review number threshold, etc. Overall, would recommend. Not "Amazed", but it's good and we're happy.
they have great customer service! i emailed them and within 20 minutes they had emailed me back. super fast reply and very helpful!
Hello Atumseed,
Thank you for your review and kind words!
We are glad that the support team was able to assist with your query swiftly.
We hope that you'll enjoy using Stamped.io to increase social proof and drive sales!
love working with this team, they are great at integration and catering to store needs. game changer. wish they can integrate to klayvio though
I love it, it works really well. My only gripe is the free version cuts off after 50(?) orders. I am a tiny store and I only get about 2-4 reviews per month. It took me about a year to get to the 50 orders in a week (over Christmas) but I just can't warrant paying even the lowest plan for only 2-4 reviews a month. I wish I could pay a lower price that reflected how many reviews I actually get... I will watch out for lower priced plans in the future :)
Hello PS I'm Vegan,
Thank you for your review and feedback!
Stamped actually sets the monthly limit according to the number of orders in which review request emails are sent out, and this limit is at 50 orders for the free plan.
Once your limit is reached for the month, review emails will pause sending and accumulate in the queue. The review emails will resume sending:
1. On a new month when the limit is reset at the start of each month
2. When there's a greater order limit due to an upgrade
Reaching the monthly limit will not affect any other functionalities for the app, including the display of reviews via our list of widgets in your store.
Should you require further clarification on this matter, please reach out to us at hello@stamped.io, and our support team will gladly be of assistance :)
This app has so much to offer. I do plan to dig deeper in the near future as I have only used the basic freebie plan to date. However, it has definitely helped lavaloka score some good reviews. And their customer service is always responsive.
I have had this app for about 3 months now and it has served every purpose for what I have needed. One of the best apps I have on my website and it is super easy to use.