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I have absolutely NO idea what I am doing. With this said, their help center is amazing. Tommy replied to all of my emails promptly and was so patient with my numerous questions. Also, their help topic listing is easy to follow. So far, so good!
This app and its service has really gone down hill. It use to be the absolute best app for reviews and their service was stellar. Now, the support team either A) does not respond or B) denies the issue and points to other party's such as google. Case and point, Stamped.io is a google approved seller review aggregator but the seller reviews stopped updating again several weeks ago (ongoing issue, they are aware) and I contacted support and they said there is no issue and it is updating fine even though records show its has been several weeks since the last update. Support says its google, google says its stamped, when I provided the support agent with the chat log from google showing google has made stamped.io aware of the issue, the agent simply never responded. Shop around, there are lots of alternatives and this one, trust me has gone down hill if there ever is an issue.
Hi there SloFood group!
It looks like Kaushik is working with you on your current Google issue. This is a tricky one to be sure.
Once we have provided Google with the feed, all we can do is wait for them to update. Unfortunately Google is in the habit of simply pushing any support tickets created back to us without any helpful information.
I see that your ticket was marked as pending after we reached back out to Google directly, and I apologize as we should have informed you of our actions.
I've escalated this to ensure you get some answers here.
This app is priceless. Our old review system was clunky and the team behind the big Y were never about helping stores. Ivan and Tommy with Stampe.io are the best. Fast response and even quicker solutions.
Top, parabens adorei o app. muito bom ssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss
Great app! Really easy to set up and start getting reviews!
I love the fact that it automatically contacts my customers for reviews. Plus, it's easy to customize the email messages and thank you page. Love it!
Good support, clean looking app. I had some issues installing as I am using a page builder, but the support team helped me very quickly.
Hey Kalm,
Thank you for your review and kind words,
We're glad to have been able to help out with your queries :)
We hope that you'll have a great time collecting reviews with Stamped.io!
Great service and a wide array of widgets. Thanks for the fast response times and help coding.
Been using this app for 2 months now and I couldn't ask for more. Has a very easy set-up process, making professional looking emails, being able to add your own code to the review emails as well as the rapid customer service answers to any questions! Look no further, Stamped.io is awesome.
The support thus far has been really good. It is worth the price. Setup was fairly simple. This really is an amazing app!