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Best customer service. I wanted to make some twicks to my website and they changed everything for me in seconds. I am so impressed with their customer service. The app also works really well on my website
This app is a train wreck. Their database constantly gets buggy and doesn't display our reviews correctly. Customer service seems overwhelmed and support takes weeks to resolve simple issues. I pay over $1,000 per month and am regretting it.
Hello KITSCH,
Thank you for your review and feedback.
We apologize for the issues you are facing with the dashboard interface. Our engineers are currently working on resolving the concerns, and we will get back to you once they have been resolved accordingly.
This has a lot of features for a free app. I like the fact that customers can post pictures and video.
Great little add on to Products reviews! sending out reminders for customers to review products they have bought. With a few easy setup steps. Schedules the reminders and sends them without you having to send them yourself.
new update (October 2023)
THEIR SERVICE HAS BECOME PATHETIC! THEY CANT RESOLVE A SIMPLE PROBLEM. OUR TEAM HAS BEEN COORDINATING BUT THEY AREN'T ABLE TO RESOLVE THIS.
update- after complaining they did respond, thank you. THEY HAVE STOPPED RESPONDING TO US AFTER SUBSCRIBING TO THEIR MOST EXPENSIVE PACKAGE. BEWARE BEFORE YOU PAY THEM SO MUCH !
It works well, is efficient and the support team is extremely enthusiastic, will continue to use the app and recommend it to everyone else.
It was very easy to integrate to my website, will now test how this app performs. I'll report back :)
-PreppieShop.com
Excellent function and customer service. We have used several on the market and this has been the best from both a value and customer experience point of view.
Hey Uqora,
Thank you for your review and kind words, we're glad that you're loving our app's features and support service, it's a pleasure to be of assistance :)
We appreciate your support and hope that you'll have a great time collecting reviews with Stamped.io!
I used the app to gather reviews from my previous customers. It was really easy to integrate into my Shopify store. I needed help resending the emails for review and I received a response back from support with step by step screenshots.
Just installed and it seems it would work fine. A comprehensive review can be given after some days.
Detailed tutorial helps to use the app.