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We have been using Stamped for 3 years and we are very satisfied with their apps and service. The ability to customize widgets, integration with other apps, really help us to have a good experience for our customers.
Stamped.io really know what they're doing when it comes to reviews. I've tried others and basically customers actually leave reviews using this app - which is the main thing! Also, little things like the quality of the product image 'pulled' from the product page to the review request email is excellent compared to other apps.
The Stamped.io team are excellent, and all really understand their system well and are able to provide seriously good customer care. There are helpful pages on their site explaining everything, but if you don't understand a member of their team will explain it and provide little videos that make everything super clear. They're also quick to respond and do whatever they can to help you, eg creating the review widgets on your site pages for you.
I'm probably making it all sound like it's a bit of effort to get set up - it's not. But a little bit more effort when you already have a spreadsheet of reviews that need importing, if you're moving from another review provider.
In fact, I have returned to Stamped.io having been talked into trying an alternative provider for an additional benefit (which didn't work in any case!). All I can say is, when something works one can easily take it for granted.
Now that I have returned to using Stamped.io, I have even more trust in their knowledge and have moved up a notch to a plan that will provide all the more features and benefits, such as their loyalty scheme and add more features to the reviews. This will ultimately make it easier for potential customers to find reviews that address any anxieties they may have (using keywords).
It's been a hard lesson, but I'm so pleased to be back with Stamped.io, I really am. Thanks so much for your help guys : )
As always our experience when connecting with Stamped is outstanding. They are quick to respond and provide expert advice. And we love their Stamped Product Review app not only for our needs but more importantly making it easier for our customer to send us a review. Highly recommend Stamped to all e-commerce merchants!
New updates on the app make it worthless to use, and basic features like import reviews are not working anymore.
The app works great, helps me bring a lot of new customers to the site.
Sid was great and helped me a lot with installing the app.
Stamped can be a little confusing to get your head around when you first start. I encountered a few bumps when starting, however, their customer service team is excellent. They went above and beyond to make sure I was happy!
Niran was amazing and super helpful. The team helped us get the star rating badge installed below the product title on our product pages in our correct font and colours and it looks amazing.
Great support, I had an amazing experience with the product support team! Niran was incredibly responsive and went above and beyond to answer all my questions promptly. I truly appreciate the quick and thorough assistance—it made all the difference!
Great! Support is super responsive and really helpful!
Great support, and assistance when needed. Easy to work with them!