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Works really well for our needs and can't say enough about the customer service, it is super fast and they went above and beyond to answer all my questions, fix things that weren't working and made sure everything was working exactly how we needed it to (they even followed me up when I got too busy to sort something out!). Very happy.
Hey Mermaid Beach co.,
Thank you for your review and kind words!
We're glad to hear that Stamped.io is a great fit for your needs, and our support team is pleased to be of assistance :)
We appreciate your support and hope that you'll have an enjoyable time collecting reviews with us :D
Great little app that automatically schedules review request emails. This helps massively in getting some product reviews. They also have some nice widgets for displaying reviews and review stats on your website. No longer needs Shopify reviews, which also simplifies things a bit.
Thoroughly recommend!
Really good and useful app. It just works. Sending a review reminder is an important part of business and subsequently we value this app.
Ever since using this app we get 5x the reviews we used to with the Shopify Reviews app. It makes it super easy for customers since the stars are already embedded in the email. It also looks great on the site visually.
The support team is also extremely helpful, they've done a lot of the implementation for us and even custom coded things.
100% recommend this app!
very helpful tool in terms of customer's testimonies even with the free version. i definitively recommend the app
Great app! Very easy to set up. Within a week I started to see a huge increase in reviews. I would recommend this app to everyone!
I had some small issues and the customer support team was able to assist my issue quickly with ease, thank you.
Great product. Great service. They've been very helpful in setup and a few tweaks specific to our site.
Their customer service was amazing. I needed a change to the App & they responded within a few minu
It's so nice to automate requesting reviews from our customers - saving us so much time! UPDATE TO OUR ORIGINAL REVIEW - Adding excellent customer service as a 5 star review. Based on our original review (listed below) the feedback from the Stamped.io Team showed us that they did have the capability we were hoping for. Just updated our setting and are even happier with this app. And we are using the FREE option. NICE JOB! Original review:
It's so nice to automate requesting reviews from our customers - saving us so much time! Our only suggestion would be if we could have the first item in the e-mail be for the most expensive item in the order or from a ranking of collections that could specify... Most of our customers create a review for the first item listed in the e-mail and don't go back to review the rest of the items. (Not the apps fault we know but it is the result we see.) We sell children's special occasion clothing and customers end up writing a review for the $7.95 pair of socks rather than the $100 First Communion dress...
Thank you for your review, we really do appreciate it!
Good news, It’s definitely possible prioritize highest priced products first (:
Here’s the guide to locate the settings:
https://help.stamped.io/article/237-reviews-featured-item-logic
We’ll also be reaching out to you via email to be sure you’re all setup for that.
Thank you!