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An amazing app with an amazing customer support team to go with it. They were able to help me with my questions and even went beyond that. Highly recommended!
We use Stamped for our reviews and loyalty program and love the simplicity and ease of setting this up. Highly recommend for all small businesses.
I have had Stamped for a long time now and I'm never giving them up! Absolutely fantastic app and amazing customer service. I love having this app on my website. 5 stars.
They help you straight away if your having issues, as well as links to where you can do it yourself at a later date, brilliant customer service!!!!
Set up was fairly easy. I needed to have them customize the coupon CTAs and they did it quickly. Would have been nice to have that feature built-in though so we can do it ourselves instead of always having to email CS.
Hey Blossom Essentials,
Thank you for your kind review, we're glad that you found the set-up easy :)
For the coupon CTAs, these can actually be set up in the Layout Editor => Coupons section :)
We hope that you'll have a great time with Stamped.io while generating reviews for your store!
Very user friendly and great free features! I was having a hard time finding another app with the amount of free features this app offers without paying monthly. Makes me more inclined to upgrade to more advanced features as my business continues to grow!
Exact the app I needed. Great customization and SEO. Fast customer service within 24 hours. The only review app I would recommend!
Hey Bestmade,
Thank you for your kind review!
We're glad that Stamped.io is the reviews app of choice for your store, and that you're loving our customizable options, SEO features and service, it's really heartening :)
We hope that you'll have a great time collecting reviews with Stamped.io!
Stamped has been invaluable helping us understand what our customers like and don't like about our products and website experience. The support team have been super helpful when I have needed help.
Hey O'Neill Australia,
Thank you for your review and kind words :)
We're glad that Stamped.io has been brought value to your store by helping to connect with your customers' and their preferences.
We hope that you'll enjoy collecting UGCs with our app :)
Top 2 reasons why I like Stamped.io:
1. I LOVE the look of the customer reviews on my Shopify store (store.piccopuppy.com) AND my website (www.piccopuppy.com)!
2. Fantastic customer support! Their responses were slow at first. My questions were responded by different reps which caused confusion. I almost gave up on them. But they came around and in the end completed everything I asked for with minimum fuss and in a timely manner. The entire process took about 10 days. Thanks to Mohamed in particular.
Top 2 areas where I'd like Stamped.io to improve:
1. Add live chat support. I LOVE Shopify's live chat support. Whatever issue I have is resolved with one live chat. Email support is just so slow and cumbersome in this day and age. I lost count how many emails went back and forth.
2. Make everything work out of the box. I had to ask for a number of tweaks because the options simply were not available in the app.
1 gripe: I upgraded from Premium @ #39.99/mth to Business @ $99.99/mth because I wanted the option to allow customers to upload videos to their reviews. I'm not happy having to pay another $60 for that one feature that I want, which may never even be used. Video reviews should be part of the Premium in my opinion. If the added cost is to pay for bandwidth, then allow for a certain amount before requiring a customer to upgrade to Business. Overall, I'm happy I chose Stamped.io. I'd give it 4.5 stars. I gave five because 4.5 isn't an option.
If you're comparing app's, don't waste your time looking any further. I've used this app for years without a problem and once it was installed I kind of forgot about it. I recently did a theme update and needed a bit of help and I was amazed with their customer service! Top Notch! They are quick to respond, helpful and go over and above.