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support could be better (no live chat available) but they responded. Simple to use thank you.........
Hello Heart&Jewelry team,
We're thrilled to see your glowing 5-star! Your feedback is invaluable to us, and we're committed to continuously improving your experience with Stamped.
Regarding your mention of live chat support, we're excited to share that we've been actively working on this enhancement. We're currently in the testing phase of implementing live chat, with plans to roll it out to a small test group later this year. This will allow us to ensure the highest quality of support before considering a broader release.
Thank you for your patience and for being a part of our journey. If you have any further suggestions or questions, please feel free to reach out. And don't forget, our Stamped Loyalty app can complement your positive customer interactions even further!
Your partners in success,
All of us at Stamped
very helpful response to various questions and hands on help with a mistake I had made. have yet to use for reviews but feeling confident already
Amazing customer support! We ran into some errors when trying to import reviews from our previous platform and reached out to the support team. They responded within an hour both times and fixed all of the issues for us, rather than providing how-to instructions like most companies. Super impressed!
This is a fantastic app! I needed a custom setup, and one of the developers (Tommy) was super helpful and customized my set up to allow my reviews from point of sale products to be associated with my online products.
He had it configured within 24 hours!
Seriously great support, with a willingness to understand your needs as a customer.
Great stuff!
James
https://www.FuriousSauces.com
Great app! I've been using this app now for over a year. Its easy to use and seamlessly works with Shopify Product Reviews. The Stamped support team is always quick and helpful when I have questions or run into any glitches. I definitely recommend this app!
Excellent app! Very easy to use and I really appreciated the extra attention to make sure everything was working properly. Highly recommend!
Great app for getting reviews to my page! I know consumers rely so much on reviews and this app makes it easy for you to get them!
Awesome app and great support team who were fantastic when I had an issue that needed attention. They resolved it quickly with constant communication throughout.
Great app and the support is always very quick and helpful. We accidentally deleted some reviews recently and support was able to restore them right away. Thanks guys!
The app works, but the customer service is where its at, responsive, insightful, helpful & proactive.