Recensies (6.419)
Verfijnen
-
Op beoordeling
amazing apps.. it's really help me.. it makes my life easier. Stamped.io is the best rating apps. cheers
I wouldn't recommend using this app. There is too much difficulties involved when you need to export your reviews. They won't allow all pictures to be exported. When i complained, i was told to add some complicated codes on over 800 reviews and i asked them for help to assist because i assumed it should automatically be exported but they refused to assist. Update!
Terrible!!! They provided me with urls of each photos and left me to figure out all by myself what review has which photo from 878 reviews. Other review app allows you export your review peacefully with pictures. I don't understand why they cannot provide you with such service. I still do not recommend.
Hi there Express Wig Braids team,
I'm sorry to hear about your experience with exporting your reviews.
We're going to reply to your support ticket with a screen recording that we hope will help show you how to include the photos in your next export attempt.
While we don't always have the bandwidth to perform such exports on behalf of our merchants, we do want to ensure the process is smooth and you have what you need to succeed. I've submitted your feedback on the export process to our product team as well.
I'll reach out on a separate thread to make sure I'm with you every step of the way!
I have to admit, that the name "Addon" made me overlook the value of this application initially,until one day I browsed through the function of this application. After doing some studying of it, I felt there are too much potential to gain from this application : it can put the certain highlighted review in any place(including the homepage), it can customize the looking of the review, and push to social media...The response and action time from the supporting team is phenomena ! I truthfully recommend this application, and estimate the transaction conversion rate from this change increases at least 10%.
Mentium USA
https://www.mentium-usa.com/
Love it! Their support team is very responsive and gets the job done fast! I'm using this app on two websites
This is a very useful APP. Stamped.io has been helping me upload reviews for a long time. Thank you very much. I am willing to recommend Stamped to everyone.
Hey Jim Halo,
Thank you for your review and kind words.
Our support team is glad to have been able to assist and we hope you'll continue to have a great time with us collecting reviews for your business :)
Thank you for your recommendation!
Bad app, bad customer support. We are a small business and startup so we rarely if ever reached the 50 orders per month limit, but for some reason we were always over the limit and review request emails would never be sent. However, that didn’t stop Stamped.io from spamming us with emails that we have reached our monthly limit and should upgrade. We gave up on the app until 11/1/18 when we received an email from a customer. Our customer had received a review email regarding an order that was two years old. The customer was confused, upset and panicked believing that their credit card information had been stolen and used to make a purchase. I immediately checked our records and assured him that no new purchase has been made. So I contacted Stamped.io customer support for an explanation and resolution and this was their response, and I quote:
"I checked that you are in the Lite plan and it comes with a monthly of 50 order limit and it doesn't meet your sending needs. …I suggest considering upgrading your plan to a great limit so you can send review emails for all the orders placed."
So after two rounds of emails and never addressing why they were sending review emails to two year old customers, we uninstalled the app.
Update: No, the issue was never resolved. However, we found a much better review app in Judge.me - no 50 order limit, review importer, more features, great support and it's FREE!
Hello NugTools,
We are sorry to hear about the experience you had with Stamped.io, our support team could have clarified better on the query you had.
Stamped.io counts the number of orders review emails are sent out to. Once your limit is reached for the month, review emails will pause sending and accumulate in the queue.
The review emails will resume sending:
- on a new month when the limit is reset at the start of each month
- when there's a greater order limit, an upgrade
The customer had received the review email for the old order due to the large number of backlogged review emails in the queue since the app was installed.
We do apologize for not addressing your query earlier and resolving your concerns.
Stamped.io definitely has more value-added features compared to Judge.me, and our plans are priced competitively compared to other review apps in the market which offers a similar set of features.
We hope you will re-consider our app again in the future!
We are still on the free trial but so far so good! I love how you can see who they sent the email to, if the customer open the email and if anyone left feedback! I just wish the next plan didn't go from free to $15.00 a month. Maybe like $7.00 or $10.00 and I would have already upgraded!
Very easy to set up with a step by step easy to understand tutorial. I checked out some other apps and for the free plan option this was by far the best value option.
Love this app! Makes it super easy for customers to leave product reviews and it's all automated, hassle free!
I installed this app to start sending email automation to collect reviews and send coupons for the customers who interact. So far, so good, everything seems to be working correctly! There were some bugs while setting the whole thing up that made the process a little more slowly, but I instantly emailed the support who was super fast, helpful, and accurate in solving my problems. Would be good to have more attractive design solutions to show the reviews on the homepage of our website :)