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Stamped provides a good service for a good price. Their customer service is what's really exceptional. I wish they did video reviews for the mid-tier price, as when you're just starting out video is really important but you're not making enough revenue to justify the higher tiers. One of my biggest issues is how slow their integration is, and how sometimes things don't update unless they clear their DB cache or you have another review submitted. Overall I'm quite pleased. Frankly, less because of the interface (a bit clunky and outdated, hard to customize) and more because of the incredible customer service. Top notch, instant response and VERY clear and helpful.
So far so good. I've been able to integrate with my email marketing tool, Klaviyo, which has been a plus.
Awesome app till now. Just like to request to provide atleast 100 Customers and Photo Review in Free version. Also the social Sharing of reviews on Facebook is not working properly. please fix that.
Hello Indian Petals,
Thank you for your review and feedback!
We have looked into your account settings and it seems that the Facebook connection has yet been set up, which is why the social push is not working as intended.
Our support team has reached out to you via email to assist you with resolving the issue, we look forward to hear from you :)
It works, but a little too much and hard to integrate with Shopify Reviews. Was hoping to simplify.
Hey there,
Thank you for your feedback!
Integrating with Shopify‘s Reviews app is actually a straightforward process, and you basically just need the app installed will do (:
Any reviews that you receive from Stamped.io will be synced over to Shopify’s Reviews automatically.
If you’ve any questions regarding the integration please do contact us at hello@stamped.io.
(:
This has been a great review plateform for us. My only wish is that Stamped would make a way where you can send a link to a customer that includes video upload. Right now it is a comment only. Even just an email option to request video only would be nice.
Nice app. Simple to set up and use. Pushes reviews to social media which is cool. You can change the date that review requests are sent to customers and re-send emails as well.
We had some issues in the beginning but the the support team was very helpful and could fix every problem at hand. Overall we are happy with the app.
Hi aphrodite-shop,
Thank you for your review and kind words!
We are glad to hear that you like our app, our support team is happy to have been of help to you!
Stamped.io is dedicated to helping our users collect UGCs for their business, we hope that you'll continue to find Stamped.io to be a great asset to your business!
The app is quite easy to use and the service from the team is great. However, they should allow a certain number of reviews with photo upload under the free plan. This would allow start up entrepreneurs more leeway before upgrading to the paid plans.
THe best, Effective and easy to use. Does what it says it does. You don't have to do anything once installed.
Great app, but it would be even better if I could customize the email wording and review buttons for my German customers.