Stamped Product Reviews & UGC , 6 321 avaliações
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Great service! love About Vintage
Their system is VERY buggy. Support is not good either. I have been. using them for 2 years and it has been buddy from the start. Now, it is taking 20-60 seconds for the reviews to load on the site and it is tanking our conversions. Very disappointed.
Stamped is easy to use and the support is extremely helpful, friendly, and responsive. They made setting up both the Reviews and Loyalty programs a breeze.
Great app, worth every penny. They offer a wide range of features that others charge an arm and a leg for and are super willing to help - very responsive.
The interface is lacking and left me confused on a few occasions. However, the customer support is top notch and with their help I am happy with the product. However, I wish it was easier to further customize the branding of emails.
love this app, great support chat but only downside is it is not compatible with the variant app I am using. other than that love the look & feel + features of it.
I used this app to help customers to have confidence in my products. This values my shop. I love you can customize your email and the apparence of the reviews. The support is very kind, reactive and helpful !
Severely OVERCHARGED of over US $659 for two months for a plan I did not subscribe for. Still no response from support.
UPDATED
Team has refunded our overpayments after the compliant and bad review. We have changed our rating from 1 star to 3 stars.
Hi Nurturing Naturally team,
Thank you for sharing your feedback regarding the overcharge issue you experienced with Stamped. We apologize for any inconvenience caused and understand the frustration it may have caused.
We're glad to inform you that upon receiving your request, our team took immediate action to investigate the issue. We quickly addressed the situation and promptly refunded the overpayments. We appreciate your updated rating, and we're pleased that we were able to resolve the issue to your satisfaction.
If you have any further concerns or need assistance, please don't hesitate to reach out. We're here to address any remaining issues and ensure your continued satisfaction with our services.
Thank you for bringing this matter to our attention, and we appreciate your valuable feedback.
The app design is good and all of the features are exactly what is needed to get reviews from your customers. It has lots of customization so you can change the email, what product recommendations you send to the customers, etc. The main issue is the app crashes a lot! 75% of the time there is an error when trying to open the app or trying to send the emails. I assumed it was jsut a temporary thing but after a few days of use it still errors out a ton of the time. Fix the crashing and this app is amazing!
Great product. Wish the pricing was a bit less though. I would only use 1 or 2 additional options and don't want to pay so much per month, but 100% would recommend otherwise.