Avaliações (6 335)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 91% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
Editado a 13 de janeiro de 2020

I love this so far. I was using another app for a few years and this one presents so much better. However, I installed this due the option to integrate Etsy reviews as well, but that feature seems to be unavailable. I can't seem to find information as to if that is a plan specific feature or not.

Rose and Shadow
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Stamped.io 17 de janeiro de 2020

Hello there,

We're glad to hear that Stamped.io is your review app of choice!

The Etsy Import feature is available on our Business plan and up currently, we do apologize for the lack of updates on the pricing plan as this feature is newly launched.

Simply reach out to our support team via hello@stamped.io if you have any queries regarding the Etsy import, we'll be glad to get them answered!

Thank you again, and we hope that you'll have a great time collecting UGCs with Stamped.io!

Editado a 23 de fevereiro de 2020

The app is very easy to use from a shop admin point of view and also for our customers. We recommend this app for easy management of your reviews.

Improvements that would make it more user-friendly for the shop admin:
1. Being able to add hyperlinks to refer customers to a specific URL.
2. If the app could create review links for individual products. It has a feature where one can do that, but if you have many products and variants it is a nightmare to do this manually.

Radius Care Shop
Nova Zelândia
Over 2 years usando a aplicação
Questão respondida por Stamped.io 23 de fevereiro de 2020

Hello there,

Thank you for your kind review, we're glad to hear that you found our app to be user-friendly and useful in managing your store's reviews.

With regards to your feedback, our team will be reaching out to you to understand more regarding your needs so that we advise accordingly :)

We hope that you'll have a great time collecting reviews with Stamped.io!

29 de setembro de 2016

Easy to install and the review via email is a great feature. My only complaint is you have to upgrade just to import your previous orders even if you don't need that level of plan.

Pumeli
Estados Unidos
Over 2 years usando a aplicação
5 de março de 2021

The free plan works really well for what I need it for and the couple of issues I had setting it up were resolved quickly by support. Definitely better than the apps I was using before

Solstice Naturals
Estados Unidos
Over 2 years usando a aplicação
Editado a 27 de dezembro de 2018

I love how the customer doesn't have to navigate away from their mail inbox to create the review - makes it easy for them!

Treasure Studios Art
Austrália
Over 2 years usando a aplicação
7 de agosto de 2020

Great customer support so far. The customization is quite easy to do, even for non developers. I'm looking forward to seeing results and sales conversions through this... let's see!

GOOD KRAMA
Países Baixos
Over 2 years usando a aplicação
Editado a 4 de outubro de 2019

Update: I finally got ahold of the correct person and they were able to get my issue resolved within a few hours. The issue turned out to not be a problem with my (product_id) data but a cache issue with their servers. Thank you very much for stepping in and figuring out what the real issue was and getting it resolved. You provided great customer service.

I've used this app for a while and the support used to be really good. I've had a issue for a week were reviews imported just don't show up on the product and if I search for the product_id I can't fined them. I've been emailing back and forth with support and they won't really look into the issue. just telling me that the reviews have been synced or sending me a document telling me how to reassign reviews to other products. The support for this app used to be great but once it starts taking over a week to get help its not use-full anymore.

Your Goods Central
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Stamped.io 4 de outubro de 2019

Hello there,

Thank you for your feedback!

Our team will be getting in touch with you shortly to rectify the issue you are facing with your reviews.
We realized that the reviews you've imported had incorrect product data (product_id), and hence the product isn't attached to the correct Products.
The issue has been resolved for ya as per our latest email to you :)

Our support team is always dedicated towards helping our users, and we will take your feedback seriously and check on our processes to manage our support more effectively :)

Thank you!

20 de outubro de 2020

The app works great, and I've really been enjoying how everything is working. However, I can't do a 5-star review because, sadly, the customer support, although able to reply fast and nicely, was not as helpful as one would hope in this day and age. I had a question to which they replied very fast and nicely but neglected to say that solve was not available for all plans. That lack of vital information would've saved me time preparing every step the customer service advised, as it would've saved them (Stamped.io) time in back and forward with emails trying to understand why it wasn't working until it was pointed out it was not for all plans. That was my experience; you may have a different one, still, that says nothing about the app itself, which has been working great so far. 5 stars on the app, 3 on the customer service.

Braaaaaapp
Portugal
Over 2 years usando a aplicação
18 de abril de 2020

per ora mi sembra buona, il piano gratuito. or lo provo e poi modifichero se necessario la recensione

Nemesis Very Bad People
Itália
Over 2 years usando a aplicação
Questão respondida por Stamped.io 19 de abril de 2020

Hey there,

Thank you for your kind review :)

Actually, the review submission section is skippable, if you do not wish to submit a review.

We hope that you'll have a great time collecting UGCs with Stamped.io!

22 de março de 2023

cette application fonctionne très bien, elle très utile pour les clients. Recommande cette application

La Boutique de Lydie
França
Over 2 years usando a aplicação