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Love this app! Lots of flexibility with how to showcase reviews, great follow up emails that can be set to send at specific intervals to customers post-receipt of order, and amazing customer service.
We've been a customer since about 2017 on the Reviews product. A lot of features have been added over that time.
We recently went through a theme upgrade and I forgot to re-add the script to the theme.liquid, their tech support resolved the issue quickly.
They're a stable and reliable partner for your business.
Absolutely fantastic customer service, paired with a phenomenal app! We were using Stamped previously, but when the Shopify free reviews app was discontinued, we switched that side over to Stamped as well.
The guides for transferring over worked seamlessly, and support was incredibly helpful in helping us get everything working!
I have been using Stamped for a few years now and am a happy customer. Their customer service is very responsive, and can effectively solve your issues promptly.
AWESOME support. It is a Saturday and the chatbot was of little use. It then invited me to get in touch via email. I was not expecting much.
But then I got a reply in less than 2 minutes I would say. My reviews were missing all of a sudden and they needed to add some customer display widget. Only thing that would have been better is if they were able to tell when this issue started and why.
Possibly due to my theme, another app, or Shopify itself. Mystery continues.
I was also happy that they offered to help with the fix. It simply took a collaboration request and about 10 minutes. It would have taken me MUCH longer I am sure.
We have dealt with Stamped since 2016 and historically have been an excellent vendor - among the best we have experienced. Dealt with Elvis today on two matters. He replied promptly and professionally. Great to work with and did an excellent job to get issues resolved.
Allowing my customers to leave reviews helps me create the best products possible and also helps their fellow buyers make educated, confident decisions. This app is perfect for my needs, and when I contact their customer service, they're always friendly and super fast!
Amazing support from Sid - thanks a ton! We have the app since quite some time and are happy with it. It's quite pricey though if you want some nice features added.
Edit to add to my previous review: This app has been working beautifully for four years since I left my last review! Customer service is still super efficient and friendly - thank you! Highly recommend.
This app has been super helpful at capturing reviews! Love the new layout options too! Customer service is also excellent and prompt.
Fantastic Support from Elvis at Stamped!
I had an absolutely stellar experience with Elvis from the Stamped support team. From the moment we connected, he provided top-tier customer service that truly went above and beyond. He was not only incredibly knowledgeable and professional, but also genuinely kind and attentive to my needs.
Elvis helped get my account fully set up and took the extra time to ensure everything was optimized for the best performance. He clearly understood my business goals and guided me through each step with clarity and care. Thanks to his support, I feel confident that our Stamped setup is now running at its full potential.
Customer service like this is rare and deserves recognition. Huge thanks to Elvis for making the whole process smooth, efficient, and even enjoyable!
Highly recommended