Recensies (82)

Algemene beoordeling
4,3
Cijfers per recensieniveau
  • 85% recensies zijn 5 sterren
  • 7% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 6% recensies zijn 1 sterren
23 november 2021

Would really recommend this app! it's really a great app en the service is really good! shoutout to the tech team x

THE GIRL WEARING
Nederland
3 maanden gebruiken de app
Autoketing heeft geantwoord 23 november 2021

We love your feedback. It was a privilege serving you. It’s all that we ever want from our valued merchants. Hope that our app can help your business a lot.
Should we miss anything or if you have other concern that you'd need some help with, please advise.
Best Regards,

30 maart 2022

Works great, very little maintainance. Does what it says and has plenty of customization available...

Klere-Zooi.nl
Nederland
10 dagen gebruiken de app
Autoketing heeft geantwoord 30 maart 2022

It was a privilege serving you. It’s all that we ever want from our valued merchants and it has brought us happiness to have resolved this with you! :)
Should we miss anything or if you have other concerns that you'd need some help with, please advise.
Best Regards,

24 oktober 2023

This App can be flexibly configured according to your needs. If you encounter a problem, the customer service staff are also very patient and will help solve the problem immediately.

Awesome Po
Taiwan
Meer dan 2 jaar gebruiken de app
Autoketing heeft geantwoord 26 oktober 2023

Thanks for your feedback. We're very happy when hearing that you're satisfied with our app.
Please email us or start a live chat if you have any issues with the app.

27 maart 2023

Horrible. I was on the free plan, they stopped offering it so they want to charge $7.99 for a REVIEW APP. That's too much. I reached out and they said they would honor the free app for me because I had been a customer for so long and now they're going back on their word and removing it, so I'm done and getting another app that doesn't charge you to get reviews.

Lifting the Dream
Verenigde Staten
Bijna 2 jaar gebruiken de app
Autoketing heeft geantwoord 27 maart 2023

We apologize for the bad experience. We have changed the pricing plan. If you want to take data in our app, please message us. We will export your reviews and send you a CSV file.

Bewerkt 28 februari 2023

I woke up to this app not working anymore unless I select a paid plan. I think a prior notice would have been useful and fair to offer users, as it is not fair to block my access to reach the data that my customers shared with my business so far. I would have upgraded without issue if they would have been more transparent and fair about the need to updgrade the app, but now for sure I will install another app. Terrible customer experience and zero proffesionalism

Instant Nails
Roemenië
Bijna 2 jaar gebruiken de app
Autoketing heeft geantwoord 14 mei 2021

Thanks for your feedback. We're very happy when hearing that you're satisfied with our app.
Please email us or start a live chat if you have any issues with the app.

Best regards,

Bewerkt 5 juli 2023

Plus aucun email n'est envoyé depuis le mois de mai, ils n'interviennent jamais
ne suivent pas leurs tickets

mais n'oublient pas de facturer
je déconseille cette app

Petdesign.fr
Frankrijk
Meer dan een jaar gebruiken de app
Autoketing heeft geantwoord 10 januari 2022

It's very great that you spend your time leaving a review. We love it a lot.
Our team is always ready to help you with settings.
If you have any issues with our app, please feel free to contact us.

Sincerely,

Autoketing team

Bewerkt 24 april 2023

Recently discovered that all my settings for email campaigns reverted back to default... so emails were going out to my customers WITHOUT my logo in the header, the way I set it up. I don't even know how many went out like that or how it got set back to default, as I haven't made any changes in months.

Additionally, despite setting the "review request" email to go out 72 HOURS after someone places an order, the emails keep going out 30 minutes later, before orders have even shipped. This upsets my customers!

I'm not happy with this app. It's easy to set up but it doesn't function properly. I wish I hadn't subscribed for the paid version, it hasn't been worth it.

Toyota4Low
Verenigde Staten
Meer dan een jaar gebruiken de app
Autoketing heeft geantwoord 26 november 2021

Thanks for your review. We try our best to support merchants. It'd be great that you like our app.
Please contact us if you have any questions.
We're ready to help you.

Sincerely

26 juli 2023

It's a great app. The support team is very responsive to solve any issues. Overall very happy with the app.

Skating Spirit
Verenigde Staten
Meer dan een jaar gebruiken de app
Autoketing heeft geantwoord 27 juli 2023

Your review is our motivation for us to improve the service in the future. Thanks for leaving feedback and your recommendation.
Contact our team if you have any questions or problems.

Regards

19 juli 2022

Nice looking and effective app. It is super easy to customize by yourself and fits the shop really well. Customer service is friendly and really speedy to answer.

Wak-Wak Surf Posters
Frankrijk
Ongeveer een jaar gebruiken de app
Autoketing heeft geantwoord 19 juli 2022

Our team is very glad that you spend your time rating our app. Your feedback makes our day.
We're always ready to support you as you have any problems with our app.
Please feel free to chat with us.

Sincerely,

Autoketing team

19 juli 2022

Loved it so far. Beautiful design.
And the best part is their support. We had issues while migrating from a different app. And they helped us within a few hours.

Carpet Decore
India
Ongeveer een jaar gebruiken de app
Autoketing heeft geantwoord 19 juli 2022

Thanks for your feedback. We're very happy when hearing that you're satisfied with our app.
Please email us or start a live chat if you have any issues with the app.

Best regards,