Autoketing Product Reviews , 237 avaliações

Avaliação geral
4,3
Pontuação por nível de classificação
  • 89% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
13 de março de 2022

Loved it so far. Beautiful design.
And the best part, their support. We had issues while migrating from a different app. And they helped us within few hours.

Dusky Lory
Índia
Over 1 year usando a aplicação
Questão respondida por Autoketing 13 de março de 2022

Your comment is valuable to us. We're happy to support you. When you have any questions about our app, please chat with us or send an email, we will help you immediately.

Thank you

Editado a 14 de junho de 2022

I am editing my previous review about Autoketing, since they contacted me and solved the problem right away. So let's see how things work for now on, I expect to have no more problems in the future. Thank you for a prompt response!

Frimunt Clothing Co.
Canadá
Over 1 year usando a aplicação
Questão respondida por Autoketing 24 de maio de 2022

Thanks for reaching out to us.
We messaged you on Messenger to support you further. Could you please check your messages?
Please don't worry. We will resolve your issue.

30 de agosto de 2021

通常の設定で全て日本語に変更できるので、日本のページでも問題なく使えます。
通常で設定できない変更したい部分も、チャットで丁寧に教えてもらいました。
レビュー機能は最低でも写真のアップロードは必要と思っていたので、無料のアプリがあって大満足です。

Dlinks
Japão
Over 1 year usando a aplicação
Questão respondida por Autoketing 30 de agosto de 2021

ご評価くださり、ありがとうございます。お客様を全力サポートいたしますのでご不明な点がございましたら何なりとお聞かせください。

4 de agosto de 2021

Excellent customer service, very friendly and helpful. The APP is fresh and easy to navigate. Looks wonderful on my website. Sales increased big time with this APP, no need to look forward especially if you have a Shopify account. Works totally awesome! Big thumbs up that's for sure

Marijuana Accessories
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Autoketing 4 de agosto de 2021

Thanks for your review. We try our best to support merchants. It'd be great that you like our app.
Please contact us if you have any questions.
We're ready to help you.

Sincerely

14 de julho de 2022

Love this app! Its so easy to use and set up. We now have lots of great reviews on our website which is driving sales. The team are very quick to respond if we ever need help. 5 stars!

CAROU JEWELLERY
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Autoketing 15 de julho de 2022

Our team is very glad that you spend your time rating our app. Your feedback makes our day.
We're always ready to support you as you have any problems with our app.
Please feel free to chat with us.

Sincerely,

Autoketing team

14 de julho de 2022

We have been using this app for a while now and its great! Easy to navigate and more straight forward that other similar apps on the market. Customers find it easy to leave us good reviews and all is going well. Get this app now!

Carou Jewellery
Austrália
Over 1 year usando a aplicação
Questão respondida por Autoketing 15 de julho de 2022

Your review is our motivation for us to improve the service in the future. Thanks for leaving feedback and your recommendation.
Contact our team if you have any questions or problems.

Regards

Editado a 12 de setembro de 2021

Very nice app and it is free which makes it even better. The guys from the support also helped me when I needed help. The only thing I did not enjoy was importing my reviews. It is similar to other review apps but perhaps the additional step of approving your own review is irrelevant.

NeonSpace BG
Bulgária
Over 1 year usando a aplicação
Questão respondida por Autoketing 12 de setembro de 2021

Thank you for leaving a comment. Your feedback is priceless to us.
Our team is always ready to support you as you have any problems with our app.
Please feel free to contact us.

Sincerely,

Autoketing team

17 de novembro de 2021

I just started using the app, but so far, so good. Thank you! I seem simple enough to use. I am new to the process. I am trying to navigate through it.

BeautyBuyGen
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Autoketing 17 de novembro de 2021

Our team is very glad that you spend your time rating our app. Your feedback makes our day.
We're always ready to support you as you have any problems with our app.
Please feel free to chat with us.

Sincerely,

Autoketing team

14 de setembro de 2021

What a brilliant app and team! Love how much you can customise the look. Fits perfectly with my brand. I had a few issues that needed addressing and the customer service and tech team sorted for me straight away. So helpful and can't believe this is free! A couple of suggestions for development: - The 'Thank You' pop up (after a review is left) should be customisable too. Currently shows orange brand colour so doesn't fit with the rest of my pink branding. - When customers are submitting a review with a photo, they should be given the option to rotate a photo so it's the correct way around, or the app should automatically change it to the correct orientation or, we should be able to change it ourselves in the backend. I think this is important because when selecting a carousel format a portrait photo uploaded and showing as landscape doesn't work.

Pretty Sassy Lady
Reino Unido
Over 1 year usando a aplicação
Questão respondida por Autoketing 14 de setembro de 2021

It's great that you choose our app to use for your store. Hope that it can help your business develop. We're always by your side to support you.
Our team will enhance features as your feedback.
Don't hesitate to contact us when you have any issues.

Best regards,

9 de maio de 2022

The app is not working. I love this app but my reviews are not showing up. The link is giving an error code and I dont want to lose my reviews, Please fix

Raesthetics
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Autoketing 9 de maio de 2022

Thanks for your feedback. We have fixed the issue. You can reload the page to check it.
Please contact us if you have any questions.