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This app is really easy to use, it is very fast and has many functions. There are three display modes, and the operation is very simple. Although I encountered some problems during the initial use, the customer service team helped me solve the problem within 3 hours. I am very satisfied and highly recommended!
Hi there. We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance!
All the photos attached to customer reviews were accidentally deleted by the app. They are telling me to reach out to my customers and ask them for their photos. I have a shaping swimsuit company, photos in reviews are everything. So upset.
Hi there,
We are truly sorry to hear that you have accidentally deleted the photos that were attached to the reviews from your valuable customers. However, due to data security, we have set our apps so that we can not access the data provided by your merchants, so we could not be of help in this instance.
We hope you have found a way to retrieve your customers' photos.
Cheers!
In love with this app! At first it was a little bit difficult to install but I wrote to the support team and they helped me in everything! They are super kind, help you with all your doubts and answer so fast. So happy :) thanks!
Thank you so much for your kind review and sharing your experience! We pride ourselves on providing top-notch customer service, and we're so glad our team was able to help you get the App up and running. We strive to provide a great user experience and it's wonderful to hear you are in love with the app. Thanks again, and please reach out if you ever need our help in the future.
To use the app, you need to copy and paste some code, but the instruction is very clear. Don't worry. Just follow it step by step. I finished the installation in 10 minutes. Moreover, this app is supported by a very helpful and professional team. I submitted a ticket for a change of display style. They replied me in 1 hour and finished the job in one day. They wrote code in a copy of my theme with clear remarks which is easy for me to check, preview and publish. Thank you very much.
Hi there! Thanks for leaving us such a wonderful review. We're so happy that you were able to do most of the work yourself and we're glad that our team was prompt to resolve your issues.
Please let us know if we can help with anything else!
This app is perfect. It adds some much needed social proof to my store. The HulkApps team was very sociable. I wish it gave us the option to remove the date from the reviews though.
Thank you so much for your wonderful review! We are so glad to hear that you are finding the social proof our app provides to be helpful to your store. We really appreciate that you had a positive interaction with our team too. We do apologize that at this time we can not accommodate the request to remove the date from the reviews, but we will be sure to pass the feedback along to our development team for consideration for future updates. Thanks again for your review!
Good customer services I use these apps to generate sales though easy to instal.The result in operation is fantastic.
Hi there, thank you for using our app, if there's anything that we could do to improve our review for the app, please let us know. We are more than happy to jump in!
Technical support is amazing and made all the changes I needed very quickly. They are super friendly and awesome. Would recommend this review app to anyone
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance!
Very happy user here. My issue was resolved rather quickly.
Thanks a lot for the help. More power to you guys! :)
Thank you very much! Hope to see you use more apps by HulkApps and please don't hesitate to contact us if you need anything done.
I have been using them for the past 8 months, originally loved their service and customer support. My past two orders have been short of the quality I'm used to receiving from them, blurry images, unevenly cropped images, but today was the last straw the manager got extremely rude with me for addressing the consistency in lack of quality. I wouldn't recommend to my worst enemy after today
Hi there,
We are sorry about the issues you are facing. It could be that the automatic installation didn't work properly. Please contact us so we can help rectify this issue for you.
Thank you so much.
I used this app to help my customers leave reviews. I got it installed correctly on the "Brooklyn" theme; but it will not install on the "Motion" the. Put in a ticket for them to help fix the issue; but every time I put in a ticket I only get an email stating that I need to respond to the ticket email or it would be closed out. No matter how many times I respond to their follow-up emails. Highly disappointed.
Hi there,
Shruti from HulkApps here. We are truly sorry you were facing an issue while trying to contact our Customer Experience team, as our team is always beyond happy to help.
We are always working on improving our apps and our service as well, and we are grateful for your feedback.
We have reached out to try to make amends for this mistake on our end. Let us know if we can be of further assistance, please.