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Thank you. This was helpful to arrange the app to do what I really wanted it to do. It was essentially customized
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app.
After having major trouble with this apps code snippets, I finally got some help from customer service & it rocked! I granted access to my store & they went in & did the coding for me so I was still able to use the app to its full potential. The guy I worked with actually did it in a duplicate store so just incase I didn't like it he wasn't working with the store I already have published. Im satisfied with customer service, time it took, pretty fast & the ending results. This review is long, but I know some will appreciate it. I love detailed reviews.
Hey :)
Thank you so much for taking the time to leave us this review! We look forward to seeing your continued success!
Best,
ottimo molto disponibile e il personale di assistenza preparato
Ciao! Siamo molto contenti che tu abbia trovato il nostro team di assistenza disponibile e preparato. Il tuo feedback è prezioso per noi. Tuttavia, vediamo che nonostante il feedback positivo, la valutazione è di 4 stelle. Se hai riscontrato qualche problema o ci sono aree di miglioramento, ti preghiamo di condividere ulteriori dettagli o di connetterti con il nostro team di assistenza. Grazie per aver scelto Product Reviews + UGC with Q/A.
Con affetto,
Il team HulkApps.
Support is great. Take the initiative to make sure things are in good shape. Communication is clear and very responsive. If the product rating can link up with real customer check, or connect to other rating like amazon's, it would make it a very trustworthy rating system and kick the 5 stars.
Hey there, thanks so much for the review; we're so happy to hear you're happy with our customer support! We definitely pride ourselves on offering top-notch customer support, so if you have any questions, please don't hesitate to get in touch with us!
And in regards to your request, we heard it and have implemented the Verified Sign feature in our app. Check it out!
I love this app and the hulk team is very friendly and helpful with support. The only reason I gave 4 stars is because i wish there was a feature to email the customer a reminder to review in exchange for a discount code. Please consider offering this feature. Id pay to have that implemented
The app looks great on your store! Thanks for your review and for sharing your feedback. We've flagged this as a feature request to our Product Team.
We don't have a public roadmap so I couldn't say if/when this feature might be made available. If our product team decides to implement this, we'll get in touch!
Great customer service! Very quick to help out When we experienced one or two issues with the app, everything is fine so far and it is performing well thank you
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance!
ご丁寧なサポートのおかげで、無事に進めれました。
英語を日本語に自動翻訳した時に、少し間違った言葉が気になったくらいで、とてもサポートは親切でした。
ありがとうございました。あなたのフィードバックを頂けて、こちらもとても嬉しいです。進行中に若干の翻訳誤解があったことについて謝罪します。私たちのチームではますます良いサービスを提供するために、常に改良を重ねています。あなたのようなお客様からのフィードバックはその一助となります。何か他に助けが必要な場合は、いつでもサポートチームにお知らせください。
HulkAppsチームより
Très bonne application !
Le problème est que je n'arrive pas à la traduire pour ma boutique en Francais...
We are sorry to hear that you are unable to translate our app for your store into French. We have continued constant efforts to integrate and develop functionality and features for our users who we hope will benefit from their experiences with our application. We will continue to add features to make our app as useful as possible. We would like to thank you for your feedback and wish you an improved experience with our application.
We moved to this app following the shut-down of Shopify's own review app. We've had a couple of problems with importing reviews using this app that have required using the app support. Both times the app support has been helpful and resolved the issues however I would have preferred not experiencing the issues in the first place. In general, the app does the job and support are quick to help out.
good ggg