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The app just didn't work. And no support at all. Being my staff account for over 1 week but no activity. Just a waste of time :(
Hey Dr. C,
Sorry for the inconvenience. We are having someone look at this. Unfortunately, the ticket was assigned in our internal project management system but was missed by the developer.
We apologize for any inconvenience but would appreciate a chance to make this right. As you know, stuff (S***) sometimes happens. :)
But we are here and ready to help.
Thank you.
A
Installation was super quick and easy, with friendly support. Looking forward to building some social proof for my site!
Hi there,
Thank you for taking the time out to leave us such an amazing review. We try our best to delight our merchants with intuitive apps and solid support system; All the best with your store launch!
Cheers!
Excellent app with the most helpful staff, they’ve been extremely helpful with the setup and throughout the entire process!
We're thrilled to hear that you're finding our app excellent and our staff helpful! At HulkApps, we strive to provide the best customer service possible and we're glad that we've been able to assist you efficiently with the setup and throughout the process. This kind of feedback motivates us to continue doing our best. Thank you for taking the time to write such a kind review. Your feedback is very important to us.
Best Regards,
The HulkApps Team
Brilliant app. I needed professional looking product reviews on my store and this app delivers exactly that. Installation was very easy and the support team were quick in providing support to my concerns. Highly recommended.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!
Superb customer service, very helpful, responsive and efficient. App works great. Would highly recommend!
Hey there, thanks so much for the review; we're so happy to hear you're loving our Reviews app!
Stay tuned for the Pro-version! :-)
This guys are phenomenal! I asked them support for customize the app on my site three times and they always got my back cover in few hours.
Thank you really much.
The app is good, but the support was just amazing.
Hey there, thanks so much for the review; We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if you need anything else! We are always standing by to help. :)
This app works great for reviews, and the customer service was excellent, they took the time to get my app working correctly. Thank you!
Thank you for your kind words, and for welcoming us into your store. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
Please let us know if we can assist with anything else! We're always standing by to help!
Easy & free product review application. Great support with immediate response. Recommended for shopping sites.
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps!
Great to know that you've been utilizing our app for your shopping site! It will definitely have an impact on your potential customers' trust.
We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!
Great app, better than paid for review apps. Amazing support. They assisted me with my question and gave me clear instructions. Replied very quickly also. Good people!
Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)
Have a beautiful day!
I recently installed this app and i can say customer service is amazing, they reply fast and to the point, communication is great and they will explain the matter in details.
and i hope they can develop their app better and add other features in the future with users help.
Thanks
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.