Hulk Product Reviews

I could not get this to function in the Galleria theme and when the support team tried to help, it screwed up pivotal parts of the store so I had to delete it.

good. I like it. Have a nice day

I first thought this was awesome because it lets you have the freedom to customize the look and feel of it how ever you want. It's also free for photo reviews and uploading old reviews from a spreadsheet. I spent a lot of time setting it up and was really excited. Although the upload part was not easy. There is no directions that came with the Excel template. You don't know what field is what and which is required. I did a few test run and missed one field (which I didn't know was required), then the whole app didn't work! I couldn't access the app at all. It said "server error." It took them a week to figure it out. My first email for help, I got a respond "It's working on our end. Your ticket is now closed." They didn't even bother. I had to write another email to tell them no it is not working. Anyways...I bared with it and gave them a chance. I thought they seem like it's kinda new and they need to work out some kinks...so I gave them the benefit of the doubt.

When I finally had everything set up, I realized my product slider on mobile isn't loading. I went to Shopify for help because I thought it was a theme issue. They looked into the console log and turns out that the JS from this app caused the issue! They also informed me that this app caused other issues in other themes as well. But I still wanted to give this app a chance. I wanted them to have a chance to fix it. A few days later, the issue is still there. The Shopify guru comment out their code and my slider works again. I then installed a few other review apps to test out. Well I got an email back from HulkCode saying
"It seems that you have installed many other product reviews application and that might be the reason why the mobile product slider isn't working. However, we have checked your products and the slider was working perfectly." Hahahahha blamed it on something else and no plan to fix. So yeah...all the chances that I gave them....I shouldn't have. It is a waste of time.

Free and easy to install but my reviews don't always show on my website so that has been the frustrating part.

The reviews form look good but the reviews not showing up on the product page when the page omes up. They show up only after 1-2 minutes. Is there a way to fix that?

The app just didn't work. And no support at all. Being my staff account for over 1 week but no activity. Just a waste of time :(

I couldn't get this to work so I contacted customer service. It takes them days to respond and they never did help me get it working so I went with another app.

Good designed app and kind support but the app took to long to load. Sometimes the reviews appear, sometimes not so I can't recommend this app.

Really good app. Sadly you can only upload one picture. And you don't have an option that only costumers who bought something can leave a review.

my reviews work for a little then the whole day they disappear then i hire a coder becuase i think its a bug but its really just the stupid app, its costing me money when people go to my site and see 0 reviews for this item when i spent 1 hour writing reveiws manually for it