BOLD Upsell AI Powered Upsells
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this is a great app, i have it for a week now, no sales so far but it is easy to install and the customer service is great. Dan is always responsive to all my emails and helps with all you need to install and make it work. I am trying this App for 30 days to see if I have any sales from it. Let you know.
They provide great customer service. Wally was the assigned service advisor, and he got me back with the update every time he made any progress to resolve issue, and finally resolved it. I strongly recommend this team.
Superb app, very useful for giving away freebies every week with orders or certain items - which has dramatically increased activity on our store. It's nice to se people taking advantage of the offers this app creates.
This app helps us sell more. Very intuitive and easy to create product upsell offers.
Excellent App and Support. It is exactly what I've been looking for. I am very happy with it and highly recommend the app to all online shop owners. Good job!
Both Nir and Parminder have been super helpful in resolving my issue with the FREE gift not updating in my cart, after removing the trigger product. Thank you again both!!!
I used Bold Product Upsell for about a year. Every day that it was installed, I was hoping they would either fix the defects, or something better would come along.
This upsell app has countless "leaks" - that is, if customer adds an item to cart, there should be two choices once the upsell is offered: a) YES - add-to-cart; b) No Thanks.
None of this "continue". And the redirect at ATC should be to the place determined by the theme. Upsell just sits there.
When asked, Bold replied, "our customers want it this way..."
No excuse for mediocre UX.
Others have mentioned how this app does not play nicely with the Facebook pixel, especially if you use a professional solution such as Pixel Perfect. Watching the developer of Pixel Perfect and Bold support battle each other gave me a very bad taste about Bold's company culture. Pixel Perfect kept bending over backward, but Bold was not interested. Eventually, Pixel perfect simply coded around Bold without assistance.
Then there was the absurdity of how this app bills for "views" and it SHUTS ITSELF OFF if your traffic exceeds your visitor estimate. Seriously. Every other app in the universe that bills based on usage will measure the usage, then you pay. No -- Bold Upsell is the only kid in the parade in-step. The fact that the app just shuts itself off is reckless. The fact that Bold management thinks this is OK says the company culture is messed up.
I tried every other upsell app on the market -- I want an upsell at add-to-cart, and I want the yes, upsell to add to cart and redirect to where the store goes ay ATC (/cart) -- and the No Thanks to simply bring us to wherever the redirect would have ben for initial ATC. Which for my store is the cart. I tried them all, and none are ready fro production.
After a year with bold on 4 apps (fortunately all removed except for product discount), I will be certain to avoid. This developer preys on inexperienced stores. Don't be fooled.
PS -- I found the better mousetrap.
I've just started using the app and it seems very worthwhile so far. On top of that, the support staff is extremely polite and helpful, which makes me more confident about using it more in the future!
PS You are in good hands when you have Jennifer as your customer support :)
Hello there! Thank you very much for the kind words; we're so glad to hear that our support team (and Jennifer) were able to provide you with the amazing support we always aim to offer.
We look forward to seeing your continued success! :-) Please don't hesitate to reach out if you need anything else.
This app works and it works well- it has increase our sales and is well worth the cost! We highly recommend it!
Expensive and then they want to charge you to install it