BOLD Upsell AI Powered Upsells
Soddisfa i massimi standard di qualità di Shopify in termini di velocità, facilità d’uso e utilità per i merchant
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Wanted to leave a 1 star review, but changed my mind. Here is why:
Installed the app about 2 weeks ago, paid $25 for their installation because I didn't want to waste my time figuring out their installation tricks - not very straightforward.
After the app was installed I started testing it and discovered that the design of the popup didn't match the style of my store and it was not easy at all to change the button colors etc., fonts, text colors etc. I also discovered that a "No, thank you" button was missing.
Googling and searching through their FAQ didn't get me too far, so I created a support ticket. The support team is pretty responsive, but was not helpful at all from the beginning - they kept giving me some guidance that was vague instead of fixing the problem. The result - several hours of my life wasted. At that point I wanted to give this app a 1-star review and uninstall it.
However, the problem was finally solved. After I got completely frustrated, I reminded the support guru that I paid for installation and asked him to just fix the problem. And he did.
It's a good app, they just need to make the design part easier and stop assuming that everybody knows how to code.
I think this is a great feature and am glad it was so easy to do. I have wanted to do this upsell and cross sell forever but had no idea how to get it going.
Simple interface with tremendous impacts on up selling. Not just a one off app, their whole catalog is filled with professionally done apps.
Overall thumbs up! very good & useful App:)
Great App and getting use to setting up and using it as it is helping me sell more.
Thanks everyone for making the business life easier.
Greyhound Marketing Group
Love these people. I don't use them for a lot more other than a tip system, but they are great and awesome. Excellent staff, excellent app, excellent experience. Rock on guys. \m/ :)
very easy to use. Easy set work. Love this app.
Regina and Challi helped me out with the Upsell product today specifically whether formatting my upsells. Many thanks for the great service.
Vighnesh has been such a great help with this product as well as other Bold products that our store has installed. Great customer service!
This app is very easy to use and does exactly what you need from an upsell app. ALSO the customer service is fantastic, Nikhil in particular is always very very helpful and fast when helping me.
Thank you for the kind review! We are so happy that Nikhil was there to help you. Thank you for choosing Bold, we are always here to help.