BOLD Upsell AI Powered Upsells

I had some problems with my theme that had nothing to do with the app.
Regardless Bold helped me to fix the error that my theme caused and the functions works great and helps me to increase sales.

Fast Support Efficient Support 5 starts

Extremely poor support. The app mess with product page layout. Image sliders stopped working and support saying its not because of their app. This is so careless.

Bold Upsell will not give me the refund that I deserve. Now, there's been a lot of conversation and Bold Upsell is not willing to refund me in full. They said the plan is for their "maintenance cost". Re: by having the app installed there will always be API, servers and monthly costs that they are covering... which is ridiculous because they have literally "nothing" to maintain on my end because I am not using the app at all.

App works as advertised and then some. Easy to use, and super flexible. Does a lot more than the other upsell apps I've tried.

But more importantly, the customer service is absolutely phenomenal!

I've thrown all kinds of questions and issues at them, and they've been immediately responsive. They know exactly what they're doing, and every issue (arising from my odd theme) were fixed ultra quickly.

I'm seriously impressed.

I'm new to ecommerce and found a genuine mentor online by complete chance. I'm not one to fall for tricks and quick success programs as im very sceptical. Then comes this guy who is a great speaker, well rehearsed and smart. There was something that made me think this guy was for real and i got a sense of a genuine person wanting to help others. Adrian Morrison is his name and since i purchased his course (which was the first online course i have paid for) my gut feeling about him was 100% correct. He doesnt leave his students high and dry and interacts and provides great webinars where we learn new strategies to increase our sales in our shopify stores.

I was in talks with his support team who recommend Bold Upsell App. I must be honest i am new to the app and im still in the free trial of it. I have not gotten any extra sales from it yet i must say BUT since th start of May my sales have dried up, i believe due to Mothers Day in the US and so advertising giants have upped their bidding giving us little guys not much hope.

This app has definitely seen alot more extra orders being added to carts. Although i have yet to make a sales on these i can feel its all a matter of time. Once the Mothers day craze is over and the sales run back in i think the full flow of this app will definitely shine through!

I have never had to contact support due to the fact the setting up of the app was pretty easy. Your constant emails gave me more info to digest so ive never had something i wasnt sure about. This is great news for you guys, keep up the awesome job! :)

I really like the product upsell app, since it has a lot of relevance for my products (complimentary products, e.g. duvets and linens). I'm very satisfied with the many opportunities :-)

We have 2 apps from this company and both are incredibly glitchy (sometimes they work, sometimes not), and customer service never answers their phone or returns their calls, so getting anything fixed takes a very long time. We've had to change our sales more than once because the apps won't work & we can't get anyone to help us in a timely manner.

Sometimes the offer popup worked and sometimes it didn't, and it confused some of our customers when it didn't so we had to service them over the phone which defeats the purpose of the app (we probably lost sales from it).

I'd recommend going elsewhere because this hasn't been a great experience.

A little difficult especially if you are not code savvy. However, support is excellent especially Jevon - very helpful to the laymen. Made it worth the time.

Dan and Bhumi helped me so much with my theme. I was having issues and they fixed it right away. Excellent customer service! Thank you guys!

The app works and is easy to install. A customer support agent pointed me to a setting that I could not find, but I'm happy with everything else and recommend it to anyone that needs this functionality.