BOLD Upsell: Upsell Everywhere , 리뷰 1,571개
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The design is a little poor but functionnalities are very well done, it's very interoperable (like with side-cart functionnalities of other editor) and reporting is very good. Lots of possibilities and settings.
Great app, the ability to customize their awful looking CSS leaves something to be desired.
Loved this app before it was managed by a new company to my understanding as it does not work with products that have options now, it only shows "Add to Cart" buttons when we need "View Product" buttons as we had before. No one notified us that "Add to Cart" buttons would be put back into our pop ups so we have a ton of orders with no options selected by the customers and we are having to email customers one by one who aren't happy. Tried to ask support for help to no avail. It states features "Design & language customization" but yet no one can help us change the "Add to Cart" buttons back to "View Product" buttons like we had before Bold sold this app to a different company? Really sad as we used to love this app but no one has helped us fix this issue and they simply stopped communicating. Had to delete and find a different app.
UPDATE: After multiple emails back and forth with very vague replies, my developer was able to figure out with the assistance of the app how to edit the "Add to Cart" buttons to be "View Product" so I have adjusted my review since we were finally able to get this fixed from 1 star to 4.
Thank you. We appreciate you taking the time to write in with your feedback. Upsell is still owned by Bold, however, Product Options is now managed by Shop Circle. We sincerely apologize for the issues you’ve experienced when the integration did not work as expected. Your feedback is valuable to us, and will help us to do better in the future. While you can customize the design using CSS and HTML, the customization you required needed a bit more complex adjustment using other programming languages. Our team has reached out to provide resources for you to look into. Once again, thank you for taking the time to write in.
The Product Upsell app combined with the Product Discount app was easy to set up and works very well. We have been using different Bold products since we migrated to Shopify and I have to say Bold has the best support! They reply quickly and go out of their way to keep customers happy. If you have the choice between a Bold app and a similar app by another company I would choose Bold every single time!
Update - I am lowering this 5 star to a 4 star until they fix the reporting in the app. We need detailed reports of how the different products preform and there is no way to currently do this.
I only give it a four because I have not had a chance to start setting up products yet. However, if this app works as well as the customer service I have received from Brendin, then the 5 Stars will not be enough to show how happy I am. I am very grateful for the prompt responses and resolves I have experienced with Brendin. Thank you Bold team and Brendin. I look forward to using this app and hope that it helps me reach the goal I am aiming for.
this app is a time saver for sure, but it could do with being a bit more customisable with an easier interface!
https://www.kgmcollective.com/
This is a great App that definitely works with the right product to upsell. We have added to our sales with this, without a doubt.
There are a few issues that could be improved to make it perfect. If doing a duplicate and hide feature, to upsell a discounted offer - the stock is not tracked correctly in inventory - since it is sold as the duplicated item. So unless you have plenty of something and make separate stock piles for each (full priced regular item, and then discounted upsell item) you run the risk of lots of manual product inventory updates.
The other lagging item, is that I can't make an upsell show photos of colour variants specifically - so users would have to leave the checkout process to look at the item and choose a colour - which takes them away from the checkout. I would LOVE it if Bold Apps could do something here - as one of my most popular add-on type items is a handbag with 10 different colours. I would love the upsell pop-up to show all of the colour variant images with an "add to cart" beside them.
All in all - I am very impressed by the effectiveness of this simple app, and it does add to your sales volumes at the end of the day :)
Application que je recommande, le service client est très réactif (Esha pour ma part). Il serait intéressant d'améliorer le design par défaut sur le front office, j'ai du mettre un coup de CSS pour que ca fasse davantage dans l'air du temps
Thank you for your review! Feedback like yours is valuable to us. It lets us know where we we are on the right track, and where we need to improve! Thank you for choosing Bold!
def would. only issue i had was when your servers went down for a bit on a saturday morning. no issues as long as those are running strong.
thanks!
ellie
:)
The support is amazing! App does what you expect!