Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 85% recensies zijn 5 sterren
  • 7% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 4% recensies zijn 1 sterren
13 september 2019

Eric did a great job figuring out the issues I was having! Loving the app - so does my client! Thank you!

STRONG self(ie)
Verenigde Staten
Ongeveer een jaar gebruiken de app
BOLD heeft geantwoord 16 september 2019

Eric is such a hard worker; we're so glad he was able to sort out the issue you ran into with Upsell! So sorry that happened, but I'm glad we were able to get it fixed for you. :-)

Thank you for sharing! We love hearing that both you and your customers love the app - it's a great way to increase your average order value, and show customers products they may not have seen otherwise!

4 december 2019

Support / live chat is great and very responsive. Laurel was very helpful in helping troubleshoot as we launched a re-design.

Foot Cardigan
Verenigde Staten
Ongeveer een jaar gebruiken de app
BOLD heeft geantwoord 5 december 2019

Hello there! Thanks so much for taking the time to leave us a review; we're glad to hear that you had a great experience with our live chat, and our support team. That's certainly what we strive for!

Please let us know if we can help with anything else; we'd be glad to assist with anything we can.

Bewerkt 6 oktober 2019

very usfull and easy to set up . 60 % of people who add to cart convert .if you don't have this app on your store your losing money

Premium Breathalyzer
Canada
Ongeveer een jaar gebruiken de app
BOLD heeft geantwoord 8 oktober 2019

Thanks so much for the kind words about our app! We love hearing your amazing conversion rates; Upsell makes it so easy to increase your customers' average order value. :-)

Bewerkt 3 juni 2020

Kelsey was a great help for me today, she clearly broke down where the problem was, and was quick to adhere to my request. Great service

Gullygarms
Verenigd Koninkrijk
Ongeveer een jaar gebruiken de app
30 oktober 2020

I am just satisfied with their service .and kelsey is just too much lovely & friendly :) keep it up guys.

Weedipedia
Verenigde Staten
Ongeveer een jaar gebruiken de app
BOLD heeft geantwoord 2 november 2020

Thank you so much for your review! We are so happy to hear that you are satisfied with our service.

Bewerkt 19 augustus 2020

Unbelievable service! Challi was able to help me customize my pop up window and get it looking exactly the way I want it. Thank you so much Challi!!

Shroyer Enterprises LLC
Verenigde Staten
Ongeveer een jaar gebruiken de app
13 december 2019

We ran into a problem with the code in my store so we sent out a couple of e-mails. Charles, Rajni, Anora, Shawn R & the members of BOLD responded in just a few hours & replaced the code & my store was up & running again. Thank you for your quick response. Floyd

F C H General Merchandise Store
Verenigde Staten
Ongeveer een jaar gebruiken de app
BOLD heeft geantwoord 16 december 2019

Hello Floyd! We're sorry to hear that you ran into some issues with the code; we love seeing that our support team was able to work with you in order to get everything properly fixed!

We appreciate your patience, and are glad to see that things are now working as expected. :-)

Thank you so much for the review, and please don't hesitate to reach out if you need anything else from us. Warm regards.

13 maart 2023

I really like their customer support. Very friendly and accessable and you can actually chat with a real person!

Also the app works well and does what it says, reliably.

Dr. Mani's Magic Microbial Mix
Verenigde Staten
Ongeveer een jaar gebruiken de app
BOLD heeft geantwoord 14 maart 2023

Thank you so much for your kind review. We are as so glad to hear of your wonderful experience with our support team. They are always happy to go the extra mile to make sure everything is working well for you! I will be sure to pass along the kudos to our team! Thanks for choosing Bold!

13 december 2019

The app is awesome and offers superior support. I just had an issue with a Pinterest tracking integration and Dylan was on it along with installer, Jonathon. Highly recommend these peeps and their apps!

PetShopity
Verenigde Staten
Ongeveer een jaar gebruiken de app
BOLD heeft geantwoord 14 december 2019

Hi there! Thank you so much for the review. We aim to offer world-class service and we're glad you thought so! That's fantastic to hear that Dylan and Jonnathan were able to get everything working for you with the Pinterest tracking.

We appreciate the recommendation! We hope you don't run into any future issues, but if you do, you know where to find us. :-)

18 september 2019

A great app with fabulous support. I’ve no hesitation in recommending Bold Upsell as a valuable component of a Shopify store.

RinkMaster CAN
Canada
Ongeveer een jaar gebruiken de app
BOLD heeft geantwoord 19 september 2019

Thank you so much for the recommendation! We're glad to hear you're loving our apps and support - it means a lot to see your reviews and read your recommendations!

Love your products by the way! A true Canadian staple. :-)