ReviewXpo Product Reviews App

App works out great for us!
Customer service is nice and helped us with some issues we had.
Thank you!!

Context: Installed the ReviewXpo app to replace the deprecated Product Reviews app which was being shut down.

The installation was easy and the review widgets appeared on the product pages as expected.

However, the CSV import kept failing, even after repeated attempts, including a test import with just three records. This left us without our reviews on the site which is one of our big drivers for conversion rates. Contacted support and got a prompt response. They looked into the issue with me supplying the CSV import file but failed to see what was wrong. So they asked for access to our site (via the Shopify access request mechanism). Once granted, they were able to get the data imported (after a couple of attempts). The reason for the failure is still unknown. The good thing is that they worked hard to get it resolved in a reasonable time frame. My reviews were out of action for about 6 hours but once loaded they presented nicely (better than the previous app) and the clickable link at the top makes it easy for people to see and get to the reviews which is important.

The reason I have given 4 stars is that the end result is good and they were right onto it with fixing the import problem (which is a one off for us of course as people will enter new reviews directly). The ability to get support promptly is a big plus IMHO. Support is one of those things you hardly ever need but when you need it, you need it quickly with good communication channels, which is what I got.

Have not experimented with the other features as of yet so rating is based on initial experience.

I had some issues showing ratings for the products and I got help within a few hours. Thank you so much! :)

I'm beyond pleased with this review app! Its intuitive design makes leaving feedback a breeze. The app's seamless navigation and responsiveness enhance the overall user experience. I've encountered zero glitches, showcasing the app's reliability.

Top-class app that I highly recommend to anyone who needs reviews on their store.

I really like ReviewXpo because it lets me collect reviews automatically. Since I started using ReviewXpo recently, I have been extremely impressed with it. The app is user-friendly and has many USEFUL FEATURES. I highly recommend ReviewXpo to any Shopify merchant who wants to enhance their customer review system.

ReviewXpo is easy to install, provides premium features, and offers tons of customization options. Overall It's a perfect app for collecting and showcasing customer reviews. 10/10!

I love the process of the interface of this app

Just downloaded the app, and there was an issue with importing the photos to my reviews. Sincerely grateful that Fahim was super helpful and generous with his time to help providing solutions to the issue. And now, it is solved! Couldn't be happier! Thanks so much!!! :)

customer service team are amazing. any difficulties and they will sort it out in no time.