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Customer service is AAA. The app is easy to install and it has some extra features for customization. Much better than what I used to have.
Rashed and team have been wonderful to work with. They are very responsive. I hired them to customize the app to meet my needs and it was a great experience. Excellent customer service and the app is perfect! I highly recommend this app.
Such a wonderful review! Thanks for the recommendation. We always try to meet your business needs. We are glad that you liked Inkybay.
We've been using InkBay for a couple of years now and it just works. Experimented with some other product customizers, but they just don't have the full set of features that InkBay provides.
Customer service is also lighting fast. Only used the chat, but they respond within minutes and stay actively engaged until the problem is solved and it never takes them long to solve!
Thank you for your valuable feedback! We greatly appreciate your continued trust in Inkybay for the past couple of years.
We're thrilled to hear that Inkybay has consistently met your needs and outperformed other product customizers with its comprehensive set of features. Your satisfaction drives us to continue enhancing our app to ensure it remains your go-to solution.
It's fantastic to know that you've had such a positive experience with our customer service team. Our commitment to providing fast and effective support is unwavering, and we're pleased to hear that you've had speedy resolutions via our chat service.
Your feedback and support mean the world to us, and we look forward to serving you for many more years. If you ever have more feedback, questions, or suggestions, please don't hesitate to reach out. We're here 24/7 to assist you in any way we can.
Thank you for being a valued member of the Inkybay community!
this app is great and the customer service through chat and through email is real quick, they have fixed almost everything I've asked for so far in making my theme customized for my customer thank you. *update* I have used this app for years, and it is still working well and the customer service is still amazing!!
I had some issues figuring out how to customize new products but there customer support helped out and resolved the issues.
I've been using this app for several months and I love it! It's powerful enough that there is a little bit of a learning curve but their customer support is very fast and helpful so don't hesitate to dive in!
Thank you very much for writing such a wonderful review. We are truly happy to know you love Inkybay and found our customer support so helpful. Yes, our sole purpose is to help our merchants grow and run their businesses successfully. We are always here for any further assistance you require. Thank you once again for the Five Star. We wish you all the best.
I have used and had apps built for me over the past 20 years ~ always bugs and non responsive on many platforms.
This is the 1st product i have found that does what it says on the tin !
Totally responsive and works on PC/TABLET/MOBILE - Obviously with any new app you need to learn how to use it, but the support i received got me going within 2 days ( responses were quicker than this ! but i needed to train myself ).
Early days to see what users think ! but i am very impressed.
Don't waste time with anything else.
Absolutely amazing app, so many customizable options in the app, including custom pricing options ! Its great that there are so many themes to choose from AND they helped me customize the options the customers can use. LOVE this app and LOVE the customer service even more. Shout out to NICK & Rashed! This is the 3rd custom product tool I've used , I can tell from day 1 I am never going to use anything else. GET THIS APP if you want to have complete control of your custom products!
Thank you so much for taking your precious time to provide us with wonderful feedback. We are happy to know you liked our Inkybay themes, customization, and custom pricing options. Yes, it’s our sole target to help you have complete control over your custom products. We are beyond happy to know you loved our App and customer service so much. It’s a great pleasure and comforting to know you don’t want to use any other Apps for your custom products. We are looking forward to seeing your business thrive...
Great App! we recommend it for businesses that offer custom products. Excellent customer service! We will keep working with you guys.
Thank you for taking the time to share your positive experience with Inkybay - Product Customizer. We are thrilled to have you as one of our most valuable merchants and you have been using our app for around 4 years and find it a great tool for businesses that offer custom products. It means a lot to us to have long-term merchants like you who trust our app and our team.
We take great pride in providing excellent customer service to our users, and we are glad to know that our efforts have been noticed. Our team is committed to ensuring that your experience with our app is seamless and that your needs are met to the best of our ability.
Thank you for choosing Inkybay, and we look forward to continuing to work with you and providing you with the best possible customizer tool for your business.
Ran this app over a period of 6 mos. and I'm very impressed with the customizer. First off, incredible customer service, they're always very responsive. The app itself run very smoothly and my customers loves it. Make sure you install this app guys!!