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J'amais été aussi bien servie sur un soutien service et donne vraiment le gout d'utiliser leur plateforme qui est génial meme rajouter un bouton devis c'Est tellement apprécier je recommande se plugin qui est super bien fait et le soutien techniques est juste woow
Edited 1 star back to 5 stars. I was able to talk to their tech team lead, and our concerns were addressed instantly. Their tech team apologized and properly explained that there was a small misunderstanding with their support team.
Edited our review from 5 to 1 star. You're charging for a simple customization on the product page. They are insisting on a custom charge on simple customization, aligning the dropdown menus, upload buttons on the product options.
The support staff provided exceptional service, demonstrating their commitment to customer satisfaction from pre-sale inquiries to post-installation support. Despite encountering minor difficulties during app installation and initial usage, the support team promptly addressed and resolved issues through guided video tutorials. Furthermore, they proactively communicated any missing functionalities or features to their development team for future updates. The app offers extensive capabilities, including the ability to handle setup charges per color and side, calculate run charges per print color, adjust prices based on product sizes, and provide quantity discounts. Its comprehensive features set it apart from other similar apps on the market.
Customer service is fantastic. Answered me within 5 seconds on a Sunday night. I didn't end up using the product because it didn't fit our needs but I was able to figure this out within 5 minutes of talking with their customer service because of how fast they were. Too bad! If this works for you you'll love the customer service.
I recently reached out to the Inkybay Support Team for assistance, and I must say, the experience was top-notch. The team was prompt, knowledgeable, and incredibly helpful.
The designer helping me was very good. They answered all of my questions and even sent me instructional videos on how to setup my products addressing my specific needs.
Great Job Inkybay!
an add on review.. ran into another issue and once again Inkybay was on top of it.. Another great job Inkybay!
The best thing about this app is the support. Always an immediate solution. Always available immediately. Incredibly valuable. No problem remains unsolved. Only recommended
Thank you for your glowing review about Inkybay - Product Customizer! We're thrilled to hear that you find the support provided by the team to be exceptional. Providing immediate solutions and being readily available to assist our users is our top priority.
It's incredibly rewarding to know that we've been able to provide you with valuable assistance and ensure that no problem remains unsolved. Your recommendation means a lot to us, and we're committed to providing you with the best support possible.
If you ever have more feedback or questions in the future, please don't hesitate to reach out. Thank you for choosing InkyBay!
This is a great app with many customization options. If you need help or have questions, their customer service is quick to answer back and help.
the support is simply great. If I have a problem or want to have something adjusted, a message in the live chat is enough and you get help. Great program and great support. I would recommend it to anyone
Thank you for your positive review of Inkybay! We're thrilled to hear that you've had such a great experience with our support team. Providing excellent support is one of our top priorities, and we're glad that our live chat assistance has been helpful whenever you've needed it.
We're delighted that you find our program to be great overall, and we truly appreciate your recommendation. If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help and are grateful for your support of Inkybay!
very good service, oberyn made every thing to make my design lab so that i want to have.
I use this for my custom clothing design business and it is the best app I've found for this kind of website. It has many personalization options for the customer and many preferences and settings for the business. The volume discount is very useful for bulk orders.
Thank you for sharing your positive experience! We're thrilled to hear that Inkybay is the best app you've found for your custom clothing design business. It's great to know that our platform offers a variety of personalization options for your customers and provides flexible preferences and settings for your business needs.
We're especially pleased that you find the volume discount feature helpful for managing bulk orders. If you ever have more feedback, suggestions, or if there's anything else we can assist you with, please feel free to reach out. We're here to support your custom clothing design business, and we appreciate your trust in Inkybay!