Koala Bundles Volume Discounts
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Avaliações (809)
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La funcionalidad de la app es muy buena, se conecta bien y funciona perfecto
El servicio al cliente muy malo, nunca me contestaron las dudas que tenia
Es algo por mejorar
¡Muchas gracias por compartir tu experiencia! Nos alegra saber que estás satisfecho con la funcionalidad de la app y que todo funciona correctamente. 😊
Al mismo tiempo, sentimos mucho que tu experiencia con nuestro servicio de atención al cliente no haya cumplido con tus expectativas. Nuestro equipo de soporte está disponible durante toda la semana y, cuando nos contactaste anteriormente, también respondimos a tus mensajes. Dicho esto, nos tomamos muy en serio tus comentarios.
Te hemos enviado un correo para poder ponernos en contacto contigo y hablarlo directamente. Nos gustaría entender mejor lo ocurrido y asegurarnos de poder ayudarte con cualquier duda que tengas. 💚
Esperamos poder mejorar tu experiencia y demostrarte que podemos ofrecerte el soporte que esperas. ¡Gracias por tu feedback!
Saludos cordiales,
Equipo de Koala Bundles
Excellent app and outstanding support!
We've tested several gift and upsell apps, and Koala has been the easiest to set up while offering exactly the flexibility we needed. The app works smoothly, the interface is intuitive, and the gift rules are very easy to configure.
What impressed us the most was the support team. They responded quickly, understood our requirements, and helped us customize the setup to match our store perfectly.
Highly recommended for any Shopify store looking to increase AOV with free gifts and upsells!
Thank you for such a detailed and thoughtful review. This truly means a lot to us! 💚
I've tried a lot of bundling apps for Shopify. This is the first I've stuck with. There are a lot of options and it makes setup really easy.
Thank you for sticking with us! We truly appreciate it 🌟
I’ve been using Koala Bundles for my shop and it’s great, but the customer support is next level. I had an issue with my product variants not syncing with the app, so I reached out and Max helped me out. He was awesome! Not only did he fix the sync problem super fast, but he also tweaked the design so the bundles look absolutely perfect on my page. Super fast and helpful support, thanks a lot Max!
We're so happy we could help! Thank you for taking the time to leave us a review. It means a lot to know you had a great experience with us. 🙌
A very useful app. It has increased our sales by more than 30%.
We're delighted that Koala has helped boost your sales. Thanks for your trust and support. 💚
App très fluide, qui permet d'appliquer des réductions de coûts par paliers (et non uniquement des lots ou bundles comme font toutes les autres apps !) Si c'est ça que vous voulez faire, je recommande fortement. Simple, intuitif, tout fonctionne à merveille.
Merci beaucoup pour votre avis ! Nous sommes ravis que Koala vous aide à mettre en place vos remises par paliers et que tout fonctionne parfaitement. Merci pour votre confiance.
I’ve worked with quite a few Shopify apps, and this is honestly one of the best investments we’ve made for our store.
The app offers so many useful features and campaign options that every e-commerce marketer would need to run a professional online store. Instead of installing multiple separate apps, you can manage a lot of important promotional activities in one place, which makes day-to-day marketing much easier.
What impressed me the most, however, was the support team. We ran into an issue while launching our first campaign. At first, it looked like the app had crashed, but it turned out the root cause was actually a Shopify-related error. Despite it not being their fault, Alina immediately jumped in, explained exactly what was happening, guided us through the issue, and helped us get everything up and running.
The timing was particularly unfortunate because we were preparing a live campaign, but the team handled the situation incredibly professionally. They even extended our access as a goodwill gesture, despite the issue being completely outside of their control. That level of customer care is rare these days.
A huge thank you to Alina for the patience, responsiveness, and genuine willingness to help. It’s clear that the team truly cares about their customers’ success.
If I could leave 10 stars, I absolutely would. Highly recommended!
Hello, Thank you so much for the amazing review! We're thrilled to hear the app is helping streamline your marketing efforts and delivering value to your store :)
It's still a little early to measure the full impact on sales, but I'm already impressed with this app. I chose it over dozens of other bundle apps because, first, it offers several promotion types I specifically wanted to test, including quantity breaks and one-click checkbox add-ons. Second, it's got a minimalist vibe vs. a really cluttered look.
In the first 24 hours, I've already seen 7 orders with increased AOV from the quantity break offers alone, which is very encouraging. The app is easy to set up, and customer support has been responsive and quick whenever I've had questions. So far, it's been a great addition to my store.
Thank you for the great review! We’re delighted to hear you’re already seeing positive results from the quantity break offers and enjoying the app’s clean, easy-to-use design. Thanks for choosing us, and we’re always here if you need help ;)
This app offers some excellent features, though there are still many functionalities yet to be developed—specifically, it currently lacks the "bundle" style option that I was most hoping for. However, the customer service is truly outstanding; support agents Gyte and Louie helped me resolve numerous issues, and I am extremely grateful for their assistance.
Hello, thank you for your thoughtful review and feedback! We’re glad you’re enjoying the app’s features and truly appreciate your suggestion regarding additional bundle options. Feedback like yours helps guide our future improvements. :)
Customer Care eccellente, in particolare Petar. Ha risolto brillantemente e in tempi reali il mio problema. Ottima app
Grazie mille! Siamo lieti di averti potuto aiutare così rapidamente. 🌟