Koala Bundles Volume Discounts

Koala Bundles Volume Discounts

Avaliações (870)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
27 de dezembro de 2024

This App caused intermittent and critical issues on our high-volume store. Due to this App customers were unable to add items to their cart on mobile, mounting to lost sales of around £15,000 one morning.

As soon as we turned the App off the issue was resolved.

The developer of the App told us they could not replicate the issue, but that was because we had turned the App's offers off by then. The developer of this App did not want to take any responsibility for this and became very defensive, though they did admit that other customers of theirs had raised the same concerns on the same day.

Our own developer later stated that this issue was caused by this Application.

We recommend you do not install this App, it is not worth the risk.

Pursue Fitness
Reino Unido
7 meses usando a aplicação
Questão respondida por ProfitKoala 31 de dezembro de 2024

Hi there,

We need to look into the situation which unfolded. We have contacted you regarding further comments.

We are looking forward to hearing from you.

Regards,
Koala Bundles founding team

20 de novembro de 2024

Liars. No free plan just a free trial. do better

First Horizons
Estados Unidos
2 minutos usando a aplicação
Questão respondida por ProfitKoala 27 de novembro de 2024

Hello,

I'm Tomas, co-founder of Koala Bundles application on Shopify.

Our listing is stating all of our pricing options which are available, together with the free plan which is applied to development stores. I have sent you an email explaining our pricing options further.

We sincerely apologize for the inconvenience, and I look forward to hearing from you.

Tomas

5 de agosto de 2024

Attempted to install and use Volume Discount, but kept coming up with non logical errors saying quantities should be unique, which they clearly were. Frustrating and waste of time. Deinstalled and gave up.

Bradshaw Australia
Austrália
10 minutos usando a aplicação
Questão respondida por ProfitKoala 12 de agosto de 2024

Hello,

I'm Tomas, co-founder of Koala Bundles application on Shopify.

Your feedback is very valuable to us. We were wondering if we could schedule a short call to discuss your case and find a solution for you. Our engineers will be more than happy to help with any other questions you may have. We have also contacted you via email.

We sincerely apologize for the inconvenience, and I look forward to hearing from you.