Avaliação geral
5
Pontuação por nível de classificação
  • 99% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
Editado a 16 de maio de 2024

I would give it 5 stars for set up, however, since it doesn't work...as I had set it up, and I was too impatient to wait. However, and this is an update: Upsell Koala reached out to me in an unusual way on a totally different platform, and asked me to edit my review because they always are willing to work with clients to ensure that they can find a solution. I was SO impressed! That is going way above and beyond. I will definitely give Upsell Koala another chance.

Have it set up to give a discount when 3 items in a collection are purchased. However, it only works if three of the same item are selected. I doubt people are going to want to purchase three identical wall prints. Most want a variety to build a collection. So...unless I get some type of response from support, I'll be deleting. For now, I'll look for another app.

CLH Designs
Estados Unidos
9 days usando a aplicação
Questão respondida por ProfitKoala 13 de maio de 2024

Hello, Donatas from Upsell Koala here. It’s really unfortunate that our app features and configuration were not clear enough to allow you to find the right solution. I'm hopeful that with your permission, we can resolve this issue effectively. To address this, our Engineering and Support teams have developed a solution, which we have outlined in an email we sent you. We're also ready to offer full support to guide you through the process if needed. Please contact our support team so we can provide the best assistance in resolving this issue for you.

2 de maio de 2024

So far so good with these guys - app works well and the brand type pulls from our website which is super important for us as we are a luxury brand. There were some hiccups with the upsells not showing to some customers but the support team, Vytautus & Donatas got very involved with identifying the problem through site collab. They will continue to improve and feel that they are taking our feedback onboard for almost instant implementation. Keep it up Koala team!

Grecian Collective
Austrália
25 days usando a aplicação
11 de abril de 2024

I'm using volume discount, layout is good, good personalization for colors, font size, font weight. Support chat is fast. I did several test using my store, volume discount works well, i also tried to do some test purchases.
For now i just installed and set up this app, I hope it continues to work well because it is very good

sofyrose
Itália
22 days usando a aplicação
Questão respondida por ProfitKoala 23 de abril de 2024

Thank you for the kind words! We'll continue to deliver the best experience!

1 de maio de 2024

Thanks a lot Tom (Co-founder)!
I have added this app to 2 of my shops and it does exactly what is needed - specially when picking specific products for a specific discount/deal specially if your products are in various packages (3, 12, 20, 25 pieces in pack) and when you can't just have a "one size fits all" deal.
Removing the "Upsell Koala" brand from the added section is FREE and EASY - just write and it's done.
Would recommend again for the app and customer experience - 5/5 for me!

Elegantly Carefree
Estónia
15 days usando a aplicação
8 de abril de 2024

I just found this app yesterday to do my volume bundling. It’s great! the font immediately matches your shopify theme and it’s very user friendly. Also if you have any problems, they reply quickly and update you when they solve the problem. I 100% recommend this app!

Celise™
Canadá
27 days usando a aplicação
Questão respondida por ProfitKoala 23 de abril de 2024

You are awesome! Thank you :)

10 de abril de 2024

Setting up Upsell Koala was incredibly easy, and I was up and running within minutes. The volume discount feature was simple to configure, allowing me to offer tiered pricing seamlessly. I particularly loved the post-purchase upsell capability, which lets me offer additional products right after a customer completes their purchase. Upsell Koala has streamlined my upselling strategy with its user-friendly interface and effective tools.

Klinio Shop
Lituânia
7 days usando a aplicação
Questão respondida por ProfitKoala 23 de abril de 2024

We are super happy to have you as our user! Thank you :)

16 de abril de 2024

Tested a few apps and there was always something missing for my needs. Koala did everything as I wanted and support was helpful with setting it up too!

staging-almalittera
Lituânia
19 days usando a aplicação
Questão respondida por ProfitKoala 23 de abril de 2024

Glad we could help! Thanks!

29 de abril de 2024

Incredible support they have. They're not just helpful; they're lightning-fast. It made the whole experience smooth and stress-free.
love the customization. App is easy to use, backed by fantastic support, and offers killer customization options. Highly recommend

PegsnHooks
Singapura
8 days usando a aplicação
28 de abril de 2024

First time using this, came across by accident, i think i might find a winner on what i am going for. Donatas service, responsiveness is superbly amazing ! I will be support this team with their development !!!

Nibbles and Paws
Austrália
8 days usando a aplicação
9 de maio de 2024

It took less than 5 minutes to set up volume discount block. Recommending for everyone who wants an easy solution

animalistus
Lituânia
11 days usando a aplicação