Avis (1 316)

Note globale
4,8
Nombre d’avis par note
  • 83 % des avis sont des avis à 5 étoiles
  • 13 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
Modifié le 19 juin 2020

Worst APP ever I have seen. No one is replying to the support team.

Videos are not properly supporting the theme. There are plenty of alternatives out there. Choose any of them instead of this

Unimakers
Inde
5 jours d’utilisation de l’application
Promo.com a répondu 21 juin 2020

Hey there, our app is using new Shopify service that supposed to be supported by all themes. Our support team did responded to your question but we haven't heard from you ...

12 mars 2021

The app is very easy to use with very cute templates. The low rating is because whenever I finish making the videos, it will not publish with the customization. The colors will default back to what it was.

Yêu Lashes
États-Unis
5 jours d’utilisation de l’application
Promo.com a répondu 14 mars 2021

Hi there,

***
UPDATE: Thanks again for reaching out! the issue was fixed!
***
Sorry for that! our engineering team is looking for the cause of that and I'm sure we'll soon ...

25 avril 2024

great UI - but first video would not publish to Facebook - account connected twice - but could not publish - so app worthless

The Luthier Bench
États-Unis
Environ 5 heures d’utilisation de l’application
6 juillet 2020

Not very user friendly. Can't upload video or certain high quality image to make a complete video. Limited in the amount of item to upload. Can't make a converting creative with this app. The picture "video" you make can't be downloaded as before, if you want to edit it to turn it to a really usable creative. Learn from other apps here in the app store. You guy are better than this, promo.

GymLifeFitness
Canada
Environ 3 heures d’utilisation de l’application
Promo.com a répondu 7 juillet 2020

Hi there, thanks for taking the time and reach out.
We feel like there is a misconception of what this app actually is. We didn't want to create another full-blown video ...

19 mai 2020

Created the video, which was indeed super simple. But it didn't publish it at all. At the end of the whole process, my video was gone.

Urban Legend
Allemagne
40 minutes d’utilisation de l’application
Promo.com a répondu 19 mai 2020

Update: Hi, the issue was found and fixed, would love you to try again.

So sorry to hear, that shouldn't have happened! Please allow us to investigate and sort it out for you ...

3 décembre 2020

So you think your getting a wow video about you and your product... until you publish and half the facebook post is all about them giving it away and where to get your video. Totally steals away all thunder...makes you look weak and unable to get a video. Avoid this product.

TheFUN® Mall™
États-Unis
19 minutes d’utilisation de l’application
Promo.com a répondu 4 décembre 2020

Hey there,
Sorry about that, that doesn't seem to be expected. A member of our support team will contact you shortly.
Thanks,

Team Promo