Avis (1 316)

Note globale
4,8
Nombre d’avis par note
  • 83 % des avis sont des avis à 5 étoiles
  • 13 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
1 décembre 2024

No way to download the video. you must give all your social media access to them or you don't get nothing. what a waste I am not giving up all my social media access to some company to collect my data.

OKENNADA
Canada
9 jours d’utilisation de l’application
25 avril 2024

great UI - but first video would not publish to Facebook - account connected twice - but could not publish - so app worthless

The Luthier Bench
États-Unis
Environ 5 heures d’utilisation de l’application
26 avril 2022

consistent glitches in system, not working properly, wont allow me to download. No direct contact person to talk to

The Bawse Body
États-Unis
Plus d'un an d’utilisation de l’application
Promo.com a répondu 27 avril 2022

Dear The Bawse Body Team,

We're truly sorry for the inconvenience.
Unfortunately, a day ago we few production issues related to video rendering which lasted less than an ...

27 avril 2022

The app is not working. I created a video and it won't let me download or publish. When trying to exit the app it doesn't allow me too.

Runway Envy Clothing Boutique
États-Unis
Plus d'un an d’utilisation de l’application
Promo.com a répondu 28 avril 2022

Dear Runway Envy Clothing Boutique Team,

We're truly sorry for the inconvenience.
Unfortunately, we had a few production issues related to video rendering which lasted less ...

14 juillet 2020

Impossible to post video to Facebook page. Keep seeing error "Sorry. Cannot read property 'filter' of null. Go To Home Page". Very annoying.

Kristina Rostrom
États-Unis
Environ un an d’utilisation de l’application
Promo.com a répondu 14 juillet 2020

Hey there, sorry for that! Unfortunately it's caused by a Facebook bug that will be fixed soon.

Team Promo

26 juin 2020

Did not publish to Shopify page. .

LKL Graphics
États-Unis
11 mois d’utilisation de l’application
Promo.com a répondu 28 juin 2020

Hi there,
Thanks for the review. Our support team has contacted you with a solution and we're waiting for your feedback.
With any technical issue, it's better to reach our ...

21 mars 2022

As a start-up I used the free app and it was fine when I had one store. After I added 2 additional stores that is when I started having problems where it would not recognize different pages on FB or different social media accounts. I have deleted the app from 2 stores and now it won't connect to any of my social media. This has been VERY time consuming. Tech support does not know how to fix it. ...

Paris Michael Home
États-Unis
6 mois d’utilisation de l’application
2 janvier 2020

Tried this app to create a testimonial video. Video creation process seemed ok, but when trying to publish it to Store it appeared on the product page but video was unplayable on any device (mobile and desktop) across multiple browsers (Safari, Chrome, Firefox and tried in private browsing and normal mode). The worse thing with this was when contacting LIVE support, they would ask a very BASIC ...

SpanxSofas
Royaume-Uni
4 mois d’utilisation de l’application
Promo.com a répondu 3 janvier 2020

UPDATE: We rolled our new release a few weeks ago and you got to check it out. it includes scroll stopping templates and many more features you should check. Let us know what ...

15 décembre 2019

I have tried to add the app to my Shopify store but it is not working and it just says error all the.

Starbuna
Finlande
3 mois d’utilisation de l’application
Promo.com a répondu 15 décembre 2019

UPDATE: We just rolled our new release and you got to check it out. it includes scroll stopping templates and many more features you should check. Let us know what you think ...

Modifié le 16 novembre 2020

L'application me semblait super, un bug empêchant la publication des vidéos a été rapidement fixé. MAIS à ma grande déconvenue il est impossible de télécharger les vidéos créées.. On peut uniquement les partager (lorsque c'est sur Facebook ça publie un lien vers la vidéo et non la vidéo..)

BOUTIQUE FROUFROU
France
3 mois d’utilisation de l’application
Promo.com a répondu 15 novembre 2020

Désolé pour ça! ce problème a déjà été porté à notre attention et nos ingénieurs travaillent sur un correctif. nous vous informerons une fois qu'il sera en ligne. Merci pour ...