レビュー (1,312)

総合評価
4.8
評価レベルごとの件数
  • 評価の83%は5つ星です
  • 評価の13%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
2021年5月21日

If I could give no stars I would. After you publish the video the logo shows us as a black box. Reached out to support and that was a joke. Definitely don't recommend this app

DRPfit Apparel
アメリカ合衆国
アプリの使用期間:5日
Promo.comが返信しました 2021年5月23日

So sorry to hear that, it shouldn't have happened!
We're familiar with the issue you reported and we will issue a fix soon.
Sorry for any inconvenience!

Team Promo

編集日:2020年6月19日

Worst APP ever I have seen. No one is replying to the support team.

Videos are not properly supporting the theme. There are plenty of alternatives out there. Choose any of them instead of this

Unimakers
インド
アプリの使用期間:5日
Promo.comが返信しました 2020年6月21日

Hey there, our app is using new Shopify service that supposed to be supported by all themes. Our support team did responded to your question but we haven't heard from you since. If the solution we provided didn't help, please replay our email and we'll be happy to further assist.

All the best,
Team Promo

2021年3月12日

The app is very easy to use with very cute templates. The low rating is because whenever I finish making the videos, it will not publish with the customization. The colors will default back to what it was.

Yêu Lashes
アメリカ合衆国
アプリの使用期間:5日
Promo.comが返信しました 2021年3月14日

Hi there,

***
UPDATE: Thanks again for reaching out! the issue was fixed!
***
Sorry for that! our engineering team is looking for the cause of that and I'm sure we'll soon provide a fix. I apologize for any inconvenience it may cause!
Thanks,

Team Promo

2020年7月6日

Not very user friendly. Can't upload video or certain high quality image to make a complete video. Limited in the amount of item to upload. Can't make a converting creative with this app. The picture "video" you make can't be downloaded as before, if you want to edit it to turn it to a really usable creative. Learn from other apps here in the app store. You guy are better than this, promo.

GymLifeFitness
カナダ
アプリの使用期間:約3時間
Promo.comが返信しました 2020年7月7日

Hi there, thanks for taking the time and reach out.
We feel like there is a misconception of what this app actually is. We didn't want to create another full-blown video creator, but a rapid tool that enables fast customizations with great results.
You can upload your own images or use our FREE creative library by Getty and all the videos can be published to your social channels or be embedded on any webpage.

Our support team is available for any questions that may come up.
All the best with your business!

Team Promo.

2020年5月19日

Created the video, which was indeed super simple. But it didn't publish it at all. At the end of the whole process, my video was gone.

Urban Legend
ドイツ
アプリの使用期間:40分
Promo.comが返信しました 2020年5月19日

Update: Hi, the issue was found and fixed, would love you to try again.

So sorry to hear, that shouldn't have happened! Please allow us to investigate and sort it out for you. We'll be contacting you shortly.

Team Promo

2020年12月3日

So you think your getting a wow video about you and your product... until you publish and half the facebook post is all about them giving it away and where to get your video. Totally steals away all thunder...makes you look weak and unable to get a video. Avoid this product.

TheFUN® Mall™
アメリカ合衆国
アプリの使用期間:19分
Promo.comが返信しました 2020年12月4日

Hey there,
Sorry about that, that doesn't seem to be expected. A member of our support team will contact you shortly.
Thanks,

Team Promo