Promo.com ‑ Promo Video Maker , 1 213 avaliações

Avaliação geral
4,8
Pontuação por nível de classificação
  • 82% das classificações são de 5 estrelas
  • 13% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
24 de abril de 2020

I created a video, and when I tried to delete it, I found that there would still be a thumbnail image in the product interface after the video was deleted, which caused me a lot of trouble

logoted.com
China
About 2 months usando a aplicação
Questão respondida por Promo.com 24 de abril de 2020

UPDATE: Hi, we tried to reach you via email but it seems to be invalid. Can I kindly ask you to reach our support at support@promo.com?
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Hey there, thanks for the feedback. Our support team will contact you shortly to better understand what you experienced since it's not supposed to happen.
Keep safe,
Promo team

Editado a 2 de outubro de 2020

cant really do much on the free version! it wont connect to facebook or instagram so pretty much useless

The Jewellery Hut UK
Reino Unido
About 1 month usando a aplicação
Questão respondida por Promo.com 2 de outubro de 2020

Sorry to hear you had difficulties connecting to FB and IG, that shouldn't have happened. Our tech team will look into it and our CS team will contact you shortly.

Team Promo

5 de abril de 2023

Having problems, I can't publish videos without music and the selection of music is a limited list of generic cheesy music. I have managed to publish 2 videos with success but any new videos I create are not Publishing, just sitting in draft folder - when I click on Publish, nothing happens.

Satin & Sox
Reino Unido
3 days usando a aplicação
15 de junho de 2020

IT was impossible to edit the media after it was uploaded. Love the idea and simplicity, but no edit function, no good.

Offerings Gallery
Estados Unidos
31 minutes usando a aplicação
Questão respondida por Promo.com 16 de junho de 2020

Hi there, our support team will contact you shortly, we believe we'll solve it for you :)
Thanks,
Team Promo

16 de dezembro de 2020

I can't find and easy way to download it and use it for my brand. Also it was difficult to make the video on my mobile as I couldn't see the whole screen while I was editing.

clicjewels
Grécia
31 minutes usando a aplicação
Questão respondida por Promo.com 16 de dezembro de 2020

Hi there,

So sorry to hear that this is your impression from the app,
Unfortunately, we do not support video download, and also, as a desktop app, mobile is not supported as well.
Would love you to try it out again from your desktop.

All the best,
Team Promo