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Customer support attentive and responsive to our requests.
They take the time to understand the problems encountered and help with the various widget/feed installations.
Thanks again.
Absolutely the best app for reviews, got all the functions I needed reviews, rich snippets, Q&As, feed for google shopping, out standing support thank you for being very patient with me and my too many requests all were addressed and answered professionally I won't regret switching from stamped because it is over priced and very poor support. Highly recommended
Excellent app & service. We had it installed a long time ago in two stores, and it works perfectly, with many options.
We contacted customer service several times, and they always helped us accurately and quickly.
This app is highly recommended.
Honestly the app looks really amazing and the monthly fees are cheaper compared to other apps i'm really satisfied and the support is available all the time and they try their best to solve problem and make you happy , honestly I really recommend it more than the popular LOOX app
Excellent app, maybe the best one for reviews. I like all apps developed by Simprosys because I trust them for my google marketing and also because of their outstanding customer support. I had to switch from Stamped.io because of the higher cost maybe 10X more than what other apps require and due to their poor support. I highly recommend this app if you want a clean, affordable, rich functions review app.
Fantastic app and the support provided is unbelievably good & quick. Whenever I have needed help, they reply almost instantly and sort any issue we have.
An overall excellent experience with this app.
The Proviews app is both easy to use and install, with plenty of customisation available and documentation that helps you. If however you are in need of help, either small or large, the Simprosys team are incredibly responsive and go the extra mile to understand your issue and provide a solution.
One of the best things about the Simprosys support is that they will always explain the situation and any steps that have been taken so that you fully understand, which helps you as a store owner to self serve in the future.
I would highly recommend this app to store owners who wish to add product and site reviews. It's cost effective, easy to manage and provides all of the benefits of more expensive alternatives.
Excellent app. Does exactly what is says, perfectly. Fantastic support from Milan and the team too. Highly recommend this. A++++
I had hope for this app when my last review app which I've used for years started getting glitchy. I can live with errors and getting help here and there, but during the 15-day trial, the entire dashboard and all my reviews disappeared and was replaced by an odd Proviews Q&A that looked like a backend interface. Their support did request for access to fix the problem at the end of the day but after 15 days, this will become a paid monthly app and for an error this big, it was hard to be confident in committing to this app for years to come. I don't really want to keep checking on an app to see if its working fine.
Dear Merchant,
We are sorry to hear that you had a bad experience with our Proviews ‑ Product Reviews Q&A App. We value your business and your feedback.
The issue that you faced with the dashboard and the reviews occurred as we were updating an app. We chose bad timing for making the changes and we apologize for that. It was resolved within a few minutes and did not affect the app's functionality or performance. Also, we assure you that going forward all our merchants will be notified in advance of any such scheduled maintenance or updates.
We have also requested access to your store to check and resolve the problem, but we noticed that you had uninstalled the app. We are sorry to lose you and hope you can give us another chance to serve you.
As a gesture of goodwill, we can offer you a dedicated manager to monitor your store. We can extend your free trial if you're planning to come back. This way, you can test our app thoroughly and make an informed decision.
Please also note that our app keeps any store’s configuration and reviews for 30 days after uninstallation. So anyone can easily reinstall and use our app again.
Thank you for showing interest in our app and for sharing your experience with us. We will take this as a valuable insight and will be more careful in the future.
Sincerely,
Meet Adhia
Product Lead - Proviews - Product Reviews Q&A app.
Hi,
to be honest, never experienced such a good support from these guys. I tried stamped.io beforehand and their support was so bad that I decided to stop working with stamped.io. Thex actually didnt respond within 48h! Only when I cancelled I recieved feedback. The guys from proview usually respond within cpuple of hours. The interface and the options are not as good as for e.g. from stamped.io but they are working on it to make the app better. The value money ratio you get is 1000x better than with stamped.io. Definielty a GO for Proview!