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I had a good experience with Purple Dot. The team were helpful and the product worked as it should. Thanks Purple Dot team.
Thank you for the positive feedback! We appreciate you!
I installed this app and everything works perfect - very solid - no issues. Company pro-actively reached out after a few weeks to answer any questions and offer customization help.
:) We aim for perfect! Very happy to hear. Thank you for sharing your experience.
We had to upgrade to v2 themes for this to work but it was worth it. Our sales have increased massively since installing the app. There was a little problem initially, although it didn't stop it working but Zach worked through it with us and now it's running very well. Setting up a new waitlist is simple and it will override the purchase button on your product page. Being able to take and store the customers credit card details means we don't have to contact the customer again, we can just click a button when the stock arrives, any failed transactions will show and we can ship the rest of the orders out.
Thank you so much for the positive feedback. So glad we are able to help. Will pass this onto Zach and the rest of the team :)
This app was very easy to install and to use. The integration in your store and check out are nice. It has good email notification for reminders of preorder dates to be available. I needed a little help with fulfilling part of a bundle order and the support was very helpful. I highly recommend this app.
Thank you! We will pass on your positive experience to the team.
Purple dot is amazing and integration is easy. Purple dot made the user interaction much easier for our customers to pre-order. Their support is great too. I highly recommend!
Glad to hear you’re enjoying our app - thank you!
Such an easy implementation process. Set up and working with them has been a breeze! Highly recommend using if you need to set up pre orders!
We love the ease of the interface. Some really great features here to handle preorders in a very straightforward manner. Also, incredibly friendly and responsive customer service!
After working out a kink or two...the app is great. I've already have orders that I may not have had without it. A customer can pre-order what may be a large purchase and they have an approximate guideline of when payment will be due. Purple Dot keeps up with all the information and works with Shopify great. I even have a older website template. For minimal amount of money and does what I need it to do...this app is great. So glad it was recommended to me.
Great to hear! Thank you for taking the time to share your feedback. It’s important for us to understand your experience, and we're so happy we can be a meaningful part of your growing business :)
Great customer service from this app, we had a technical issue and they ran me through step by step and also took over where I couldn't to resolve the issue. A great tool for pre-order.
I emailed before installing the app to ask if they supported my Focus theme and I was told they did. I installed the app and created over 20 pre-orders just to find out the app wasn't compatible with our mobile site. The team then sent me a list of compatible themes and mine was on there! After they just acknowledged it wasn't compatible which is ironic. Great concept and UI but terrible experience with theme compatibility.
We are really sorry about your experience and appreciate the effort you put in. We didn't spot at first that mobile specifically had an incompatibility, and this was an oversight on our side. It's never our intention to waste your time and apologize that happened.
We appreciate your feedback. Please let me know if you have any other questions.