Calificación general
4,7
Recuentos por nivel de calificación
  • El 81% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 3% de las calificaciones son de 2 estrellas
  • El 14% de las calificaciones son de 1 estrellas
28 de marzo de 2024

Purple Dot has been a godsend in better managing our business by enabling pre-orders.

The furniture industry inherently has issues when it comes to inventory availability and delays that can affect the landing of goods, customs clearance and shipping, therefore being able to take orders from clients and to communicate the pre-ship status has helped reduce the amount of customer service inquiries that we receive.

1600 Spruce St. Home, Interior Design & Gift
Estados Unidos
6 meses usando la aplicación
5 de abril de 2024

Great app, easy to use!

Love Sophia
Suiza
Alrededor de 2 meses usando la aplicación
9 de febrero de 2024

I had a challenge with Shopify separating regular orders from the Purple Dot orders and Shopify was not able to assist. Purple Dot Zach came to the rescue. Not only did he listen carefully, advise of the solution, he even checked back with me to confirm everything was good. I HIGHLY RECOMMEND these guys. And did I mention, USA Support !!
THANK YOU

Labradar
Estados Unidos
Alrededor de 2 meses usando la aplicación
11 de marzo de 2024

What I love about this app is that the customer doesn't pay for the goods until it's ready to ship. We felt that this was really important in todays market. It's super simple to use and I prefer paying for each transaction rather than a monthly amount as we have so many apps!
Having it installed means that we don't miss out on those important sales!

Cream Cornwall
Reino Unido
15 días usando la aplicación
25 de marzo de 2024

Great app for taking pre-orders for out-of-stock inventory or for pre-launch!

Jack Spice
Estados Unidos
8 días usando la aplicación
9 de enero de 2024

This app has been very easy to install and operate on our own. When we do run into issues (like the app working with other apps) the customer service is fast, efficient and personal, and I can always get them on a call or via email almost immediately. That alone makes this app worth it as many of these add ons have little to no service. Highly recommend!

Captain Blankenship
Estados Unidos
4 meses usando la aplicación
26 de diciembre de 2023

We love Purple Dot. Could not recommend this App enough. It does everything we need it to and our customers just love it. It seamlessly works with Shopify holding all our pre-orders until stock arrives. Their team support is off the charts....

Baking Steel ®
Estados Unidos
9 meses usando la aplicación
20 de diciembre de 2023

We constantly sell out and had to take pre orders which shopify is completely not set up for...and when we had delays, we had to manually email everyone (even with klaviyo, some emails get listed, hard to figure out which orders are pre order, etc). it was just a nightmare! Purple Dot is a life saver! Now pre orders are so much easier to manage, and it's easy to communicate to everyone on the status of their order and clients like that they dont' get charged until they ship. I like that it's charged per order and not a monthly subscription. Highly recommend

MiaMily Europe
Suiza
Alrededor de 23 horas usando la aplicación
27 de octubre de 2023

We've tried other pre-order apps, but this is by far the best! Customers like that they aren't charged right away, and the communication to customers is super clear and well done. We believe this will resolve a lot of our customer service issues we've had with pre-orders in the past. The team is very responsive and helpful with questions we've had. Thank you!

Bushel & Peck Books
Estados Unidos
Alrededor de 1 mes usando la aplicación
29 de mayo de 2023

The app works great, continuous improvements are being made and support is instant and very helpful.

OYUNA
Reino Unido
Más de 1 año usando la aplicación