Calificación general
4,7
Recuentos por nivel de calificación
  • El 81% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 3% de las calificaciones son de 2 estrellas
  • El 14% de las calificaciones son de 1 estrellas
29 de mayo de 2023

The app works great, continuous improvements are being made and support is instant and very helpful.

OYUNA
Reino Unido
Más de 1 año usando la aplicación
28 de octubre de 2022

The team at PurpleDot is truly remarkable. Our platform is somewhat complex and they have went above and beyond in working with us to troubleshoot. We have had great success and look forward to adding more items to the waitlist for pre-order. Thank you PurpleDot!

Stella & Dot
Estados Unidos
6 meses usando la aplicación
Purple Dot respondió 4 de enero de 2023

Thanks for positive feedback. Onwards!

30 de mayo de 2023

Great App, support helped answer questions immediately. We had some issues arise in the beginning but were resolved in a quick manner. Would recommend to others!

REBDOLLS
Estados Unidos
5 meses usando la aplicación
Fecha de modificación: 8 de marzo de 2023

This app has served us well for taking pre-orders and the customer support has been amazing whenever we've had an issue. Only recommendation for improvement would be an easier way to transition a product from pre-order to regular orders such as transferring the remaining pre-order inventory to available inventory. Right now, I have to make those changes manually (and remember to do it).

Going Twice
Estados Unidos
5 meses usando la aplicación
12 de noviembre de 2022

We've been searching for a solution to do pre-orders. The purple dot team is absolutely amazing. We've launched a number of products, and we've saved so much resources from not over producing. Amazing idea, fantastic execution. Highly highly recommend.

Marsatta Chocolate
Estados Unidos
5 meses usando la aplicación
Purple Dot respondió 4 de enero de 2023

Thanks for the amazing feedback. We appreciate you!

24 de octubre de 2022

The Purple Dot app has been wonderful for our store to accomplish pre-orders in a way that we were not able to in the past with other tools. The team was amazing assisting us with implementation and has been responsive with any questions we have had since then. We will definitely continue to use Purple Dot and recommend this app to other stores with similar needs!

White Oak Pastures
Estados Unidos
5 meses usando la aplicación
Purple Dot respondió 4 de enero de 2023

Thanks for the positive feedback! Such a pleasure working with you :)

Fecha de modificación: 19 de junio de 2023

Purple Dot is such a great app! We started using it very recently, so we're kicking ourselves for not finding it sooner. Before Purple Dot, we took some pre-orders, but it was no different than how we took orders for in-stock items. And one of the benefits with Purple Dot is the amount of time we've saved by not having to constantly email angry customers asking us when their purchase will arrive. Not to mention the stellar and responsive help from the support team!

Full Disclosure: We have yet to fulfill a pre-order, but I'm optimistic the process will be great.

Bobbletopia
Estados Unidos
4 meses usando la aplicación
23 de febrero de 2023

Service has helped us run preorders in the ways that work well for our business practices. Support team was quick to help resolve some theme issues to support. Well worth a look if you need to simply manage preorders.

GOOD TASTE Records
Estados Unidos
4 meses usando la aplicación
27 de octubre de 2022

This app has saved us a lot of time as now our customers can pre-order online instead of calling us. The customer service team is very responsive and knowledgeable. There are a few things I would like them to add, but it is very much my favorite app.

ORGANMASTER SHOES
Estados Unidos
3 meses usando la aplicación
Purple Dot respondió 4 de enero de 2023

Awesome to hear it’s making business smoother for you. Thanks for the feedback!

13 de octubre de 2022

I had a good experience with Purple Dot. The team were helpful and the product worked as it should. Thanks Purple Dot team.

Ergonaut
Australia
3 meses usando la aplicación
Purple Dot respondió 13 de octubre de 2022

Thank you for the positive feedback! We appreciate you!