Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 81% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 3% recensies zijn 2 sterren
  • 14% recensies zijn 1 sterren
Bewerkt 19 juni 2023

Purple Dot is such a great app! We started using it very recently, so we're kicking ourselves for not finding it sooner. Before Purple Dot, we took some pre-orders, but it was no different than how we took orders for in-stock items. And one of the benefits with Purple Dot is the amount of time we've saved by not having to constantly email angry customers asking us when their purchase will arrive. Not to mention the stellar and responsive help from the support team!

Full Disclosure: We have yet to fulfill a pre-order, but I'm optimistic the process will be great.

Bobbletopia
Verenigde Staten
4 maanden gebruiken de app
23 mei 2023

Great customer service from this app, we had a technical issue and they ran me through step by step and also took over where I couldn't to resolve the issue. A great tool for pre-order.

Rare London
Verenigd Koninkrijk
6 maanden gebruiken de app
30 mei 2023

Great App, support helped answer questions immediately. We had some issues arise in the beginning but were resolved in a quick manner. Would recommend to others!

REBDOLLS
Verenigde Staten
5 maanden gebruiken de app
29 mei 2023

The app works great, continuous improvements are being made and support is instant and very helpful.

OYUNA
Verenigd Koninkrijk
Meer dan een jaar gebruiken de app
1 augustus 2023

I have very recently set up my Shopify store and am still getting to grips with all it has to offer. From the reviews for Purple Dot I thought it would be the best app to use for pre-orders, plus I like how they just charge a fee for each sale and not a monthly subscription as many of the others I looked into. I had a little enquiry and am absolutely thrilled with the customer service from Zach. He has replied to my messages very quickly and has been super helpful, even sending me a personal video with a step by step guide to help me with my enquiry which was super easy to follow. Absolutely recommend and would give more stars if I could. Thanks Zach and Purple Dot!

Kids Rule Backdrops
Verenigd Koninkrijk
2 dagen gebruiken de app
25 mei 2023

We love the ease of the interface. Some really great features here to handle preorders in a very straightforward manner. Also, incredibly friendly and responsive customer service!

Joyride Harness
Verenigde Staten
15 dagen gebruiken de app
28 oktober 2022

The team at PurpleDot is truly remarkable. Our platform is somewhat complex and they have went above and beyond in working with us to troubleshoot. We have had great success and look forward to adding more items to the waitlist for pre-order. Thank you PurpleDot!

Stella & Dot
Verenigde Staten
6 maanden gebruiken de app
Purple Dot heeft geantwoord 4 januari 2023

Thanks for positive feedback. Onwards!

Bewerkt 8 maart 2023

This app has served us well for taking pre-orders and the customer support has been amazing whenever we've had an issue. Only recommendation for improvement would be an easier way to transition a product from pre-order to regular orders such as transferring the remaining pre-order inventory to available inventory. Right now, I have to make those changes manually (and remember to do it).

Going Twice
Verenigde Staten
5 maanden gebruiken de app
12 november 2022

We've been searching for a solution to do pre-orders. The purple dot team is absolutely amazing. We've launched a number of products, and we've saved so much resources from not over producing. Amazing idea, fantastic execution. Highly highly recommend.

Marsatta Chocolate
Verenigde Staten
5 maanden gebruiken de app
Purple Dot heeft geantwoord 4 januari 2023

Thanks for the amazing feedback. We appreciate you!

24 oktober 2022

The Purple Dot app has been wonderful for our store to accomplish pre-orders in a way that we were not able to in the past with other tools. The team was amazing assisting us with implementation and has been responsive with any questions we have had since then. We will definitely continue to use Purple Dot and recommend this app to other stores with similar needs!

White Oak Pastures
Verenigde Staten
5 maanden gebruiken de app
Purple Dot heeft geantwoord 4 januari 2023

Thanks for the positive feedback! Such a pleasure working with you :)