Recensioni (2.918)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 96% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
31 ottobre 2023

Having issues logging into my account. Please advise how to fix this.

The Press Club
Stati Uniti
Circa 3 anni di utilizzo dell’app
PushOwl powered by Brevo ha risposto 15 novembre 2023

Hi Team :)

We appreciate you taking the time to share your feedback, and we're sorry to hear about the challenges you've faced. We take customer satisfaction seriously and are committed to resolving any issues you may be experiencing.

It's important to note that Shopify takes up to 24 hours to publish reviews, after your review was submitted, we made multiple attempts to reach you to address the login issue with PushOwl. However, it seems that our messages may have been overlooked.

We would like to confirm that we experienced no downtime at the reported time. The login issue might be related to caching or adblocker settings. To swiftly resolve this matter, we encourage you to contact our dedicated support team at support@pushowl.com. They are ready to assist you and ensure your experience with PushOwl is seamless.

Thank you for your understanding, and we look forward to helping you get the most out of our app :)

14 febbraio 2023

I have had Push Owl for years but hadn’t used it really. Recently decided to really take a look at it and they were always offering a free trial. I grabbed that and delved into it but found I already had apps that do what it does. I didn’t worry about the trial as Shopify has made changes to protect against being charged for what is to be a free trial.
That being said, even if I understood that in correctly, I was not that irritated about it, though I said in to request for refund that this is unauthorized. I’m review is the customer service person who thought it prudent to be snide in the email to me. They also kept refusing to just say, we will give you a refund. I got we’re giving you a credit, it it will apply to all apps just not Push Owl and was reprimanded again. It doesn’t matter if you think I’m in the wrong. Say sorry for confusion, issue refund and go. I too am running a business and don’t want to go back and forth. And while I may have left Push Owl installed and found a use for it, the bad customer service made put my off, I’ve uninstalled and will not be back.

The Pink Controller
Stati Uniti
Circa 5 anni di utilizzo dell’app