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I discovered the app was not working. For the past year, we've never used more than 500 impressions which is what you get with the free plan, even though we've been paying for the 10,000 impressions per month. there was no communication about this by email or within shopify. I discovered the problem doing a routine review of app usage and expenses. The pushowl chat agent did provide the usage stats, but only after first saying they usage history was not available. Chat was responsive, but was primarily focused on upselling services, even though they did provide information when asked. Two stars because the app does what it is designed to do, but didn't bother to notify us when it needed attention to continue working.
Never been a big fan of the Brevo Editor. But after the last update everything became so hard to edit it takes me more then double the time to make a newsletter. Don't recommend.
Since they include brevo the plans are incredibly expensive, PushOwls was good, why push to pay for emails if we don't need them? Just looking for an alternative.
I have removed this app, and still code is on my theme version jld 78, and jld79.. Can you fix /remove it
I have had this app for a week or so, it has not performed as it should. Sometimes it pops up and sometimes it doesn't work.
Hi Kandice :)
Thank you for your feedback. We're very sorry to hear about your experience.
The browsers have complete control over the web pushes and the prompts. The opt-in prompt(pop-up) appears only until an action is taken. I.e. if you have already subscribed to notifications from a particular browser, you won't receive the prompt again until you reset the settings or try on a new browser. We would love to connect with your over a call or live chat and help you better with this concern.
We look forward to making your experience better and helping you generate more revenue through notifications.
-Rameez
DONT WAIST YOUR MONEY HERE!! we have been using the APP for over a month now and even when it seams to be ok the support SIMPLY DOES NOT EXIST, write a message and wait 6-7 hours from somebody in india to respond, it is absolutely crap!
if you need to do something there is absolutely nobody to help you, so better go with app with real support that can guide and help your business
