Layaway Control Panel

is so hard to set up

je du mal a connecter mon compte PayPal a ma boutique shpify

Just completely confused me. I've not received payments from people that set up a subscription, they've had the goods and then cancelled the subscription. I uninstalled the App but the pop up is still there. Not happy at all.

Lay Buys has filled a need for diversity of payment options on our website for over a year now. We've never had any issues with customers struggling to understand the process and whenever I've contacted customer service, I've always received a speedy response. I also love the lack of a monthly subscription.

Some of the reviews here mystify me a bit - the whole point of a lay by is that you're paid in installments by the customer and they don't receive their product till they've paid in full - it's not a credit service. Hence the name 'Lay Buys'. Not sure if this is the right service if that's only what you're looking for. We have both on our site - more options for our customers.

We've been really happy with Lay Buys!

From the start of offering this additional payment method for customers, it has been nothing but a huge disappointment! Having to take time to address customers questions in regards to how it works to then the customers who used it to then just cancel it. Having customers file claims with Pay Pal because of the lack of information on how the payment platform works. I just yesterday got a new claim from a customer over this. It has been aggravating, time-wasting, and worst of all the person who handles customer service which his title is Chief Executive has NOT been helpful at all. Only more of waistful time!

Excellent solution for Shopify merchants. Great customer support. Reliable. Efficient. Entrepreneurial. Effective. Also like that PUT IT ON LAY-BUY doesn't charge a monthly subscription fee.

I offer both Lay-Buy and Sezzle on my website and what I like about both is that they’re free to start up: but the huge difference between the two is that Sezzle pays me right away, so I can ship faster, which keeps my authenticity on google in good standing. Laybuy however doesn’t pay me right away so I can’t ship the product until the last payment is made by the customer. This means slower shipping times and that translates to my page not ranking high on google. I also like how Sezzle tells customers what their payment would look like by dividing it out on each product page so they know exactly what to expect. It’s also pretty looking on the website whereas laybuy is just a black and white pop up. Lastly, if you’ve logged in via Shop at any time on my website to pay, then suddenly want to use laybuy, the option disappears and is no longer available. You would have to create a new account. I wish both had an online chat with 24/7 support but neither do.

This is a great app its easy to set up and works well. Support is awesome and quick turn around time to answer any questions or help.

Had problem setting up, but Warrin was quick to respond and the guide he sent was detailed and easy to follow. Thanks Warrin!

I was never able to use the app. My shop has its own domain and i kept getting redirected to lay buys homepage. under their forms to set everything up it shows shopify as an option but your store has to have the "myshopify.com" in the domain. It was extremely frustrating to try and figure out and after an hour I gave up.

Updated to add one more star. Works, but not smoothly. I tried to install this yesterday. The directions are not clear, but I'm confident I did all the steps that are required. It shows up as a payment option at checkout, but when I Continue with purchase, I get an Invalid API error. I did validate my PayPal API info, and can't figure out why this would happen. Emailed tech support, and got the following response: "I’ve just activated your account- please ensure you have the gateway PUT IT ON LAY-BUY installed." (Which I'd already done)
"And settings are:
(my email)
(Merchant ID, which is autofilled)" I did not find this particularly helpful, and am still getting an Invalid API error, with no further response to a second email. Doesn't help that the time difference means I can't get tech support during my business hours. UPDATE: Apparently, this company has two apps. "Laybuy" and "Put it on Laybuy" (both with the same avatar) which is confusing, and not mentioned in the documentation. Laybuy is not compatible with USD...the other is. Got "Put it on Laybuy" added as an alternative payment method, and working, and here's the message I got from the first customer to use it: "Okay...placed the order....but the site is not completely user friendly. I put my info in...then it told me the info didn't take....so I went to put it in again....using a different card...and it just said the order was placed...without sending me to the lay-buy site. So I went to my PayPal...and it looks like it took the first info I entered....though there's no info on when each payment will be deducted. Also...I changed the downpayment to 30% with a 3 month payment....it took the first payment...and I guess I now make 3 additional payments. So...as your Guinea pig...not an Intuitive site...but I'm sure there must be some bugs that can be worked out. Let me know what I can do to help." The payment screen the customer is taken to is cluttered, and people will actually need to read, to understand it. We all know how that goes. I'll give this a try for a few more months, and update as needed.

Okay I've only just started using unsure completely on how these payouts work still early days will continue to use if works well

This app has been a great way of introducing our customers to an alternative buying method. Some better integration would improve usability but it definitely does the job very well for us. At no cost to the merchant, it is a great tool for increased sales.

The Lay-Buy system enable's my customers to buy their collectibles with a fair payment plan. I have some customers that use this as their exclusive method of acquiring their collectibles as they are not credit card users or prefer this type of "layaway" program vs a financing program. The Lay-Buy service automates the PayPal subscription service in a fully integrated method for my shop. More sales and payment convenience is perfect for both me and my customers.

This app is the best thing ever customers are not scared to use it because if they miss a payment it doesn't cost them loads in fees. I love it as it gives my customers that option to make larger purchases and pay them off. I can very very highly recommend this and the tech support is amazing too
I rate it 10/10

We couldn't be happier.
Easy to use for our customers and for us!
We have had many purchases due to Lay-Buy
We can make changes easily, get great support and updates
Integration was simple and immediate

One of the few apps that does what it says and does it well. It allows customers to make easy payment plans and no fees back to the merchant.

I have had this app on my store for over a couple of years now, and yes it does work. The set up is easy and works well. A customer of mine find it easy to use and worked well for her situation. certainly cant fault it

Great Tech Suppport. Laybuy popup add looks kinda sketchy in my opinion. It is a great option though.

Honnestly, this app should get a serious review of the Shopify app store...

The first red flag for me was that the copyright on their user-interface says 2014... I mean, in how far should you trust a payment gateway system that hasn't updated their copyright since 2014, or even taken the time to add the necessary code that shows the current year? (What about GDP regulations of 2019?)

I installed the app and honestly was very skeptical from the start: there are countless grammar errors on the user-facing side of the app, the whole user experience doesn't make any sense, as it displays different installation processed in different places + it seems like there are no actual fixed names for any of the functionalities. I believe that this app was written by a single person, which also leaves me a little worried.

Now, the actual installation doesn't actually work... The "install embedded app", which I believe should either take you to an app that would create an embed on the front end of the website or install the code for it, simply redirects you to the first page of the app.

I then contacted support, which I believe wrote the app (Warrin), he didn't address the issue that I mentioned in my message but instead asked me to "Then finally do a copy of your PayPal credentials into your dashboard, per steps below". Strangely enough, the app doesn't have any inputs for these Paypal credentials, which I also mentioned in my message, but he didn't address the issue.

Then, what I found very strange, is that the app and he specifically ask you for the Paypal credentials. (Email address + Password + Signature). * This is against Paypal's terms.

A third-party app that functions with Paypal, should make use of the technology using API keys or webhooks, and never ask a user for the account email or password directly.

Anyway, I now deleted the app from the store, and I believe that Shopify should seriously review this, and I believe that the developer should make sure to update the app, remove the bugs, have a clear user experience (not use different terms in different places), and review its functionality to ensure it's actual operations are legal.

I wouldn't waste my time downloading, as the actual app simply doesn't even work...

edited! I gave * only when I tried to set up this app. It wasn't working at all and I was really disappointed. I have contacted shopify support team and they forward the issue to Lay-Buy who found the issue and now my customers happily can use this app. Thanks for the help.

BEWARE! If you uninstall this app, it still shows on your website and people will continue being able to use it!! I just found that out the hard way. Erg!

Also, there is no way to set a minimum order amount. If a customer buys a $1 product, they can put it only Lay-Buy. Crazy! :-( I would have kept the app if there was a way to set a minimum order amount. It really messes the flow of things up when I have a bunch of $1-$5 orders pending.

I had no problems installing the App. But I think I have spotted a problem with the lay away concept and dropshipping: I cannot order the items immediately as I would have to pay the full amount out of my pocket and it would get shipped immediately before the customer haqs paid for it. If I delay ordering until the full amount has been paid, whaqt happens if thhe items go out o9f stock?

The app was very simple to install and my question was answered promptly and courteously by their support team. App works great on my site. Thanks!

Installation takes a little of commitment, but once it’s running it is a very pretty easy to navigate app. Best of all it is free. I don’t have any website designing training or anything like that , Come on people ! You have to use your brain every once in a while.

The absolutely worst app installation of all time. I just wasted 1/2 hour going back and forth trying to get this app to do it's thing. FRUSTRATED and about to uninstall. The rating doesn't go below one star, too bad.

Brilliant app for if you sell high ticket products, opening doors for more types of customer

I am loving this app, been using it for 3 years now. Gives my customers a good option to laybuy until fully paid. Great for my cash flow too. Highly recommend!
Customer service is also fantastic Warrin is always ready to help when I have questions or when a customer wants to change their payment plan.

a great asset to my shopify store!

not sure if this is still live... i got one order via this probably 1-2 years ago, nothing since and a customer filed a not as described claim for a custom order and they refunded all payments!!! :( be careful, if the amount is high, you might get burned like i did... i wish they contacted me to let me know they have improved the app. or at least if its still live...

I download this app. I can not even get past the API part. I enter my information. and hit save and it does not save it. I do not know it would work for my website or not. Just sad

To update a previous review:
This app is pretty damn good. The payments are all set up through Paypal and automated so neither staff or customers has to worry about collecting/making a payment.

I'm still not thrilled it only works through paypal. I would like to see it work with the Shopify checkout, but that's may just be me.

The number of sales I have had thanks to the payment plans this app offers is amazing. I would not be able to survive without it and recommend it for stores with high priced items for sale.

i don't know but i have had the app since 2016 and no order as ever come through with this lay-buy . 1st order come through in Feb 2018 and there was a technical fault . customer paid for the 1st instalment then it was cancelled they tried again and it went through ,.. i got the 1st payment but no order .i called the tech support and they said everything is okey both side. after a couple of weeks the customer wants to pay for the second instalment and they email us that they can do that. I had to delete the app because this sounds like a stress for me and customers .. Hope there is other app that offer laybuy.

I don't care WHAT you sell thru Shopify, EVERY Shopify merchant should have LAY-BUYS available to their customers at their stores! TOTAL NO BRAINER!!!

This app is a DIAMOND in the ROUGH! It's simply astounding that currently it has only 39 reviews. But I know why.

Shallow people judge things on the basis of appearance, mostly. They just don't have the knowledge or the sophistication to really determine substance. They oftentimes fail for form that doesn't have function.

Lay-Buy currently has function but lacks somewhat in form. If and when it develops form as well (gets a graphics guy to spruce up the looks of the app a bit and hires a technical writer to clean up a little bit of the clumsiness in the simple but could be a little clearer and better organized onboarding instructions), one day people are going to come over here and find that this app has 1000+ positive reviews because IT IS THAT GOOD!

I have 3 Shopify stores at https://www.PureHeartsInternational.com and https://www.MyForbiddenLeads.com and at https://www.Elohim.Church and I'm not only using Lay-Buys, I'm building much of the way I do business around it because I like it so much. It's closely integrated with PayPal Express Checkout and passes the installment payment cost to the customer in the paltry 1.9% admin fee and that really makes it unusual and special compared to most if not all of the other recurring subscription/membership apps that are addicted to Stripe and usually overlook my favorite, PayPal.

I was planning on making this an initial SHORT praise of Lay-Buys but it's like Lays Potato Chips, you can NOT STOP once you start! I could praise Lay-Buys all day and as I continue to develop experience with them, don't be surprised if I do. This first section was written on February 5, 2018 from my https://www.PureHeartsInternational.com Shopify store.

Warrin is great, too. Answered every single one of my emails promptly and thoroughly before I let him really know what a huge fan I am.

I've been pushing every time I'm in chat with them the Shopify Gurus to push Lay-Buys. I can't imagine any kind of Shopify merchant that wouldn't hugely benefit with this app in their store. It's really the biggest no brainer I think there is in the entire Shopify app store. If I could give it 100 stars and 100 different store testimonials I would. :)

Lay-Buys is better than SLICED BREAD! :)

Excellent app that has allowed customers to invest in my products, providing an affordable payment plan that is simple and easy to use. The support is fantastic and response is always within 24 hours. I would definitely recommend!

This is a great app addition to my shop! I love offering this flexible payment option and that it is priced fairly for all involved.

Warrin was there in a flash to help with getting the process up and running. I look forward to further developments of this app!!

Would be great to extend payments to allow for lease situations, something I'm I would like to offer also!

Thanks Warrin!!

great idea but it needs work, it slows down the page a lot since it waits for it to load, and also it would be a good idea to add 15 days payment too! Thank you and good luck

This app works just fine. I was extremely frustrated and was about to delete, but decided to contact support. Warrin replied in a timely manner with all the instructions I needed to fix my (operator) errors. Thanks Warrin!

Loving this app and because I offer good old fashioned Laybuy it has upped my sales conversions. It is the number 1 payment option used by my customers. So easy for me and my customers to use.

After Following all process, connecting it with pay pal, installing App, adding snipets of code where it's supose to go - it doesn't show up in alternative payment drop menu !!!
Waste of my time. :(

DOES NOT SUPPORT SOUTH AFRICA!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

never works when my customers try to use it. May be user error but extremely difficult to use

Very easy to integrate with Shopify by following the detailed instructions provided. A great addition to any store. I'm sure customers will love the additional payment option

Great Service,

Was frustrated at first because i wasn't able to set it up myself, but friendly staff came to my rescue and sorted everything out for me.

Keep up the Good Work.

Awesome app, but even more awesome is the support from Warrin and the crew. Anything we need or any issues are always attended to pretty much immediately. Can't recommend these guys enough.

Most difficult app to get activated on Shopify.

great app. love it and it works great with my customers