QuickBooks Online Global

Ronnie was very helpful in helping me to clean up my account. There were some errors made when we first set it up but they helped me to understand how to remove the old data and change over to a better system for us, including letting me know that if I want my sales tax info to be right, I need to use Orders instead of Payouts, SO HELPFUL!

I was running into an error and thought of rectifying it alone. But Nick came to the rescue and resolved everything in the "nick" of time. This worked great for me because there was no hassle, no time constraints, and it was done so quickly I'm back to working as usual. I'm so grateful for this chat feature.

Thanks Nick!

David did a great job finding out what issues I was having and quickly fix the issue! I seem to have this issue every month but the chat feature is quick and painless. Thanks David!

I contacted Support for an Shopify/QBO integration issue and was promptly connect with BEN. He spent a good amount of time working with me and helped me understand the app. As well he patiently helped me to reconnect the Shopify App to my Clients QBO account as these was an issue with the Client's bank feeds. Excellent service from Ben. Thanks Ben!

Awesome integration. Ronnie did the magic and helped integrate data from the past as well. Super helpful instructions throughout the process. Made the whole accounting reconciliation part so easy.

Excellent customer service and exceptional product!

We've been using this app for several years now so have faced several issues that I would describe as normal given the volume we do. What really makes this app outstanding is their customer service. Troy in the CS department is responsive, personal and persistent towards making sure problems get resolved, these days that type of help is impossible to find.

Really happy with the service I received today from Clarisse. Quick responses to my issues and she got straight to fixing the problem. Lovely communication and, for now at least, my connection problem has been fixed and I can get on with some work.

Today, I needed some help to resync some orders that had numbering error due to bad config in the connector....Thanks to BEN, he give great support and help fix the issues right away, very patient and fast to get the solution! Great support! Thanks again BEN !!!

I also had another session with DAVID, same great support! Thanks to the team! Impressive the way issues get resolved fast and clean!

They both know the product very well, well as expert!

Costumer support was really patient with me to set all things up. I had some concerns with mapping payment and now everything is working fine! A big thank you to Dean and Troy :)

I had help from Karol with some integration issues. She was amazing and sorted my issues very quickly. She was very friendly and very helpful and made it seem effortless. Thank you very very much.